Anthony L. Williams
IT Professional
The Colony,TX
Summary
Resourceful Senior information technology specialist with 20+ years of progressively expanding experience managing and supporting a variety of technologies and hardware, for large and small-scale organizations globally. Proven history of managing complex infrastructures, data center operations, and IT projects. ITIL certified specialist in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Sr I, Technical Support Specialist
LyondellBasell Industries
Carrollton, TX
12.2011 - Current
- ICON Consultant Dec 2011 - Nov 2015 - converted to full-time employee
- Primary purpose is to administer, support, analyze, and help manage the pace and impact of information technology change on systems and infrastructure.
- Provide on-site/remote support and troubleshooting for physical and virtual server infrastructure; build/upgrade/maintenance for approximately 3000 servers globally.
- Designed and implemented backup solutions utilizing EMC's Data Domain and Networker across multiple data centers; eliminating use of tape backups and offsite tape storage.
- Prescribe system backup/recovery procedures and direct recovery operations in the event of destruction of all or part of the OS or other system components (Disaster Recovery).
- Collaborated with Network and Applications teams for troubleshooting server-side network issues, and/or application performance issues.
- Conduct system analysis, configuration management, and develop improvements for system software performance, availability, and reliability.
- Complete special tasks, projects, and other duties as assigned.
Education
Bachelor of Science - Business Information Systems
University Of Phoenix
Tempe, AZ 08.2005 - 01.2008
MBA -
University Of Phoenix
Tempe, AZ 02.2008 - 06.2009
Skills
Communication & Interpersonal Skills
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sr I, Technical Support Specialist
LyondellBasell Industries
12.2011 - Current
MBA -
University Of Phoenix
02.2008 - 06.2009
Bachelor of Science - Business Information Systems
University Of Phoenix
08.2005 - 01.2008
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