Anthony M Irungu

Units served Accident and Emergency, Oncology, Specialized Clinics and Inpatient.

• Educated patients about possible drug interactions and gave special administration instructions.
• Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
• Dispensed and procured medicinal products and supplies used in hospital.
• Handled stock and order supplies of medicines and drugs.
• Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Managed drug and supply inventories.

• Devised strategies and target goals, motivating teams to exceed objectives and generate new business in key markets.
• Drove sales territory and market share growth with negotiation and networking techniques.
• Designed and implemented innovative marketing plans, elevating brand awareness.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Built strong relationships with clients by following up on previous purchases and suggesting new products.
• Identified customer needs and wants to enhance customer experiences and boost sales.
• Managed customer relations through communication and helpful interactions.
• Developed and implemented strategies to increase customer satisfaction and engagement.

• Generated revenue by liaising between doctors and companies to sell products.
• Developed sales forecasts in collaboration with sales manager to estimate future revenue.
• Grew account base 46 % by delivering high-impact product presentations to medical specialists.
• Facilitated upselling by cultivating productive relationships with clients, doctors' office staff and clinical center personnel.
• Penetrated new territories, successfully establishing relationships with 271 new accounts.
• Documented client interactions, sales and pitches delivered in CRM system.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Maintained sales tracking reports to support operational enhancements and implement corrective actions.
• Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
• Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
• Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.

• Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Analyzed customer feedback to identify areas for improvement in service delivery.
• Recognized trends within territory and industry to create proactive plans.
• Conducted research to stay up-to-date with industry trends, prices and market competition.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Tracked customer and supply chain details for precise and timely fulfillment.
• Leveraged proven sales methods to increase revenue and surpass sales objectives.
• Proactively managed client correspondence and recorded tracking and communications.
• Researched potential clients and markets to prepare for appointments.