Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Anthony Perfetti Perfetti

Lewiston

Summary

Results-driven professional with expertise in customer service, multitasking, and time management. Proven ability to enhance customer experiences and foster strong relationships with clients and team members. Demonstrates a strong work ethic, effective communication skills, and adaptability to new challenges. Committed to supporting team success and achieving organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

1:1 Aide

Liberty Resources Post
Tonawanda
02.2025 - Current
  • Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
  • Assisted teachers with classroom activities and instruction.
  • Conducted small group activities to reinforce learning objectives.
  • Helped maintain a safe learning environment by enforcing rules and regulations set forth by the school district.
  • Performed hands-on service tasks in assigned areas to successfully fulfill goals and objectives.
  • Supported special education students in the general education setting by providing accommodations or modifications.

Pizza Cook

Ghada Have It
Niagara Falls
09.2024 - 12.2024
  • Prepared pizza dough and ensured consistent quality standards.
  • Operated pizza ovens and monitored cooking times for optimal results.
  • Topped pizzas with fresh ingredients according to menu specifications.
  • Collaborated with team members to meet high-volume orders efficiently.
  • Assisted in managing inventory of food supplies and ingredients.
  • Engaged with customers, addressing special requests and preferences promptly.
  • Ensured that all recipes were followed accurately when making pizzas.
  • Kept work area clean by sweeping floors, washing surfaces, and disposing of trash.

Direct Support Professional

Intandem
Niagara Falls
02.2024 - 09.2024
  • Assisted individuals with daily living activities and personal care.
  • Facilitated engaging social and recreational activities for clients.
  • Monitored client progress and reported observations to supervisors.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Assisted individuals in learning and developing new skills.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Lead Budtender

Two Hawks Dispensary
Lewiston
04.2022 - 08.2024
  • Educated staff on cannabis strains, effects, and consumption methods.
  • Processed transactions accurately using point-of-sale systems.
  • Provided exceptional customer service to enhance shopping experience.
  • Assisted in inventory management and stock replenishment processes.
  • Guided customers in selecting suitable cannabis products based on preferences.
  • Assisted customers in selecting the most appropriate strain for their individual needs.
  • Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
  • Trained new budtenders on store policies and product knowledge.
  • Maintained cleanliness of work area throughout shift, including countertops and displays.
  • Assisted with stocking shelves with new merchandise when it arrives at the store.
  • Identified opportunities for cross-selling additional items based on customer preferences or purchase history information provided by POS system.
  • Provided recommendations on various strains based on customers' desired effects or medical conditions.
  • Managed weekly inventory of cannabis products and supplies.
  • Created promotional materials such as flyers, posters, banners. to advertise sales events or new products.
  • Performed opening and closing duties such as counting cash drawers, setting alarms.

Teacher's Assistant

Cantalician Center
Depew
04.2021 - 04.2023
  • Navigated employment break to assist wife facing life-threatening health challenges
  • Assisted teachers with lesson preparation and classroom management tasks.
  • Supported students with special needs during individual and group activities.
  • Communicated effectively with parents about student progress and needs.
  • Monitored student behavior, ensuring adherence to school policies and expectations.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Worked one-on-one with special needs students to help navigate through school challenges.

Education

Associate of Science - Emergency Management

Niagara County Community College
Sanborn, NY
06-2013

Skills

  • Classroom management
  • Special needs support
  • Point-of-sale operations
  • Time management
  • Problem solving
  • Conflict resolution
  • Basic first aid
  • Record keeping
  • Attention to detail
  • Crisis intervention
  • Collaborative teamwork
  • Special needs education
  • Daily living support
  • Office equipment operation
  • Training support
  • Valid Driver's license
  • Supply restocking
  • Research proficiency
  • Front office management
  • Customer relationship management (CRM)

Affiliations

  • Flag Football Coach

Certification

  • NYS Teacher Assistant Certification
  • 1st aid and CPR certificated (expires 3/26)

References

References available upon request.

Timeline

1:1 Aide

Liberty Resources Post
02.2025 - Current

Pizza Cook

Ghada Have It
09.2024 - 12.2024

Direct Support Professional

Intandem
02.2024 - 09.2024

Lead Budtender

Two Hawks Dispensary
04.2022 - 08.2024

Teacher's Assistant

Cantalician Center
04.2021 - 04.2023

Associate of Science - Emergency Management

Niagara County Community College

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