Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes patient care, recommending opportunities for improvements.
Overview
13
13
years of professional experience
Work History
Patient Care Coordinator
California Animal Rehabilitation
City Of Los Angeles, CA
06.2012 - Current
Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Delivered excellent patient experiences and direct care.
Reviewed each step of patient care and made proactive adjustments to avert issues.
Monitored ongoing care and proactively corrected problems.
Reviewed medical charts and served as liaison between patient, doctor and hospital.
Updated documentation and reports detailing patient activities, care actions and hospital determinations.
Cross-trained to support other medical staff with emphasis on establishing patient rapport and developing relationships with external partners.
Sent and handled electronic requests for new medications and medication refills.
Determined need for special assessment activities for complex cases, effectively handling care plans.
Liaised between hospital departments to facilitate effective communication.
Monitored logistics for patient intake and implementation of proposed courses of treatment.
Updated policies and procedures, leading continuous improvement of resident assessments and care.
Liaised with pharmaceutical representative to schedule presentation appointments with physician.
Veterinary Assistant
DSN
Los Angeles , CA
09.2009 - 06.2012
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
Administered medications to animals in treatment and documented changes in condition.
Collected patient biopsies and blood samples for laboratory analysis.
Answered owner animal health questions and advised on best care practices.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Triaged incoming patients to determine treatment needs and urgency of care.
Recorded symptoms and documented medical observations to inform treatment decisions.
Assisted senior staff with blood analyses and physical assessments.
Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.