Anthony Rey Marquez
Raleigh,NC
Summary
Dynamic and results-driven professional dedicated to delivering exceptional value and fostering transformative experiences. With over 10 years of service expertise in organizing transaction documentation, managing funds, and maintaining meticulous records, a proven track record includes generating $800,000 in direct revenue sales within just 20 months. Strong communication skills and a collaborative spirit enhance team dynamics, while a passion for continuous learning drives the adoption of new processes that contribute to organizational success. Additionally, skilled in videography with expertise in setting up and configuring equipment, editing footage into polished final products, and overseeing all phases of production, including pre-production and post-production activities, with proficiency in Adobe Premiere and Lightroom.
Overview
10
10
years of professional experience
Work History
Server
Asuka Sushi & Hibachi
06.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Senior Arch Support Specialist
The Good Feet Store
03.2024 - 12.2025
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Developed and maintained relationships with healthcare professionals to drive product adoption.
- Achieved consistent sales growth by identifying client needs and providing tailored solutions.
- Mentored junior team members on effective sales techniques and industry knowledge.
- Participated in trade shows and conferences as a representative of the company, expanding professional networks and generating leads for potential sales opportunities.
- Strengthened relationships with existing clients by conducting regular follow-ups and providing personalized support, ensuring their ongoing needs were met effectively.
Server
Ruth Chris Steakhouse
05.2021 - 05.2022
- Provided exceptional customer service in fast-paced dining environment.
- Managed guest orders efficiently, ensuring accuracy and timely delivery.
- Trained and mentored new servers on menu items and service standards.
- Collaborated with kitchen staff to expedite food preparation and presentation.
- Recommended add ons from menus to elevate customers experience.
- Exceeded expectations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Elite Professionalism
Cashier
Whole Food Market
10.2020 - 05.2022
- Assisted with purchases, locating items and signing up for rewards programs.
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Processed customer transactions efficiently using point-of-sale systems.
- Greeted customers entering store and responded promptly to customer needs.
Barista
Starbucks
05.2020 - 09.2020
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Described menu items to customers and suggested products based on stated preferences.
- Increased special item sales by 20% via daily menus with changing specials.
- Brewed approximately 3 batches of coffee per hour, keeping watchful eye on levels to avoid empty machines during peak shop hours.
- Created hand-crafted beverages based upon customer preferences, resulting in 5% increase in sales.
Digital Marketing Intern
Monster Energy
11.2018 - 02.2019
- Developed and executed social media campaigns to enhance brand visibility.
- Analyzed website traffic trends using Google Analytics to inform marketing strategies.
- Assisted in content creation for digital platforms, increasing audience engagement.
- Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
- Operated advanced cinematographic equipment to achieve desired aesthetic quality in film production.
- Captured high-quality images for diverse clients, ensuring artistic vision and technical excellence.
Server
Papadeaux Seafood Kitchen
03.2017 - 01.2018
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Valet Driver
Ruth Chris Steakhouse
05.2016 - 03.2017
- Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
- Greeted all guests and answered questions about valet service, directions and local attractions.
- Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
- Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Education
High School Diploma -
Highland High School
Albuquerque, NMAssociate of Arts - Marketing
Cnm
Albuquerque, NM05.2015
Skills
- Consultative selling
- Customer acquisition
- Goal oriented
- Creative storytelling techniques
- Excellent communication
- Exceptional customer service
- Detail-oriented
- Cash handling proficiency
- Director communication
- Shot framing
- Adobe photoshop
- Public relations
Timeline
Senior Arch Support Specialist
The Good Feet Store
03.2024 - 12.2025
Server
Asuka Sushi & Hibachi
06.2023 - Current
Server
Ruth Chris Steakhouse
05.2021 - 05.2022
Cashier
Whole Food Market
10.2020 - 05.2022
Barista
Starbucks
05.2020 - 09.2020
Digital Marketing Intern
Monster Energy
11.2018 - 02.2019
Server
Papadeaux Seafood Kitchen
03.2017 - 01.2018
Valet Driver
Ruth Chris Steakhouse
05.2016 - 03.2017
Associate of Arts - Marketing
Cnm
High School Diploma -
Highland High School