Highly skilled and dedicated individual with a strong work ethic and a passion for excellence. Adept at effective communication, problem-solving, and collaboration, with a deep compassion for others. Known for a proactive attitude, adaptability, and unwavering commitment to professionalism. Possesses a diverse skill set and a drive to make a meaningful impact in both personal and professional environments
Overview
19
19
years of professional experience
Work History
Behavioral Health Technician/Dietary Dpt
Provo Canyon School Behavioral Health Facility
10.2023 - 04.2025
Conducted client rounds to check on residents.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Facilitated on-site activities, support groups, and outings for clients.
Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
Performed client intake procedures according to internal standards for new admissions.
Completed documentation for every incident and forwarded to correct personnel for review.
Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
Prepared and submitted daily reports to management.
Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Supported client using principles of applied behavior analysis.
Learned specialized behavior approaches to implement behavioral strategies.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Charted on each patient daily.
Supported patient confidentiality in accordance with HIPAA regulations.
Counseled and mentored clients on substance use and life choices.
Monitored patient behavior and immediately reported changes to supervising physician.
Maintained patient records, documenting changes in patient condition.
Assisted in development of therapeutic activities for patients.
Provided therapeutic activities to assist with patient development.
Administered patient medications and tracked dosages.
Worked as part of collaborative team to address changing needs of children and families.
Owner/Operator
Final Finish Paint & Restoration
08.2018 - 06.2023
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Consulted with customers to assess needs and propose optimal solutions.
Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Trained and motivated employees to perform daily business functions.
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Operated with safety and skill to avoid accidents and delays.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Seafood Processor/Supervisor
Sagaya Coorperation LLC
07.2012 - 08.2018
Operated industry-specific machines and equipment, maintaining safety procedures.
Maintained high quality standards for all processed seafood, ensuring compliance with industry regulations and guidelines.
Cleaned, scraped, trimmed and filleted various seafood products.
Ensured accurate inventory management through diligent tracking and documentation of incoming shipments, processed goods, and outgoing orders.
Discarded defective matters into waste.
Maximized shelf life of processed seafood products through proper packaging techniques and timely order fulfillment processes.
Participated in regular safety trainings to maintain an accident-free workplace, prioritizing employee wellness alongside productivity goals.
Enhanced production efficiency by streamlining seafood processing techniques and procedures.
Increased team morale by fostering a positive work environment that supported growth and professional development opportunities for staff members.
Reduced waste in the facility by implementing sustainable practices in handling and storage of seafood products.
Provided exceptional customer service by addressing inquiries promptly, accurately fulfilling orders, and maintaining open lines of communication with clients throughout the supply chain process.
Monitored temperature and storage conditions to maintain optimal freshness levels throughout the entire seafood processing lifecycle.
Managed equipment maintenance schedules proactively to minimize unexpected downtime or disruptions in production workflows.
Supported quality control initiatives by closely monitoring product specifications during the processing stages, upholding strict adherence to established guidelines.
Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
Prepared various meats by cutting, trimming and packaging in preparation for display cases.
Stocked and rotated inventory of meats, poultry and fish to maintain quality and freshness.
Performed meat inspections and checked temperature environment to maximize food safety.
Inspected equipment, checking for proper functioning and safety.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Broiler Cook
Ola@Turtle Bay
09.2006 - 04.2011
Collaborated with team members to ensure smooth operations during peak service hours.
Adhered to strict temperature control guidelines for both raw ingredients and prepared dishes, ensuring optimal flavor profiles and safe consumption.
Helped maintain streamlined kitchen workflow through effective communication with fellow cooks and front-of-house staff.
Enhanced kitchen efficiency by preparing and cooking dishes according to standardized recipes and specifications.
Reduced food waste by accurately portioning ingredients and monitoring inventory levels for freshness.
Received commendations from management for consistent adherence to recipe specifications and presentation standards.
Maintained a safe working environment by adhering to proper knife handling techniques and equipment usage guidelines.
Demonstrated exceptional time-management skills by juggling multiple orders simultaneously while maintaining attention to detail.
Contributed to the restaurant''s positive reputation by consistently providing high-quality, flavorful meals.
Earned a reputation for reliability and commitment to quality through consistent punctuality, strong work ethic, and dedication to the craft of cooking.
Increased customer satisfaction with timely preparation and presentation of appetizing broiler dishes.
Ensured food safety by maintaining high standards of cleanliness, organization, and storage in all work areas.
Supported kitchen staff during busy periods, assisting with various tasks as needed for efficient service delivery.
Participated in menu development discussions, contributing ideas based on customer feedback and current culinary trends.
Developed mastery over multiple broiler station tasks, allowing for seamless coverage during absences or high-demand situations.
Kept kitchen clean and organized by performing daily maintenance tasks.
Maintained food safety and sanitation standards.
Followed strict standards for food handling and safety, minimizing risks to customers.
Managed opening and closing shift kitchen tasks.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Monitored food quality and presentation to maintain high standards.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
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