Anthony Villarreal Salazar
Summary
Dedicate Solid Waste professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Part Time Bus Operator
VIA Metropolitan Transit
10.2007 - Current
- Maintained full understanding of local roads and traffic patterns.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
- Worked different route every three to four months.
- Transported passengers safely along prescribed routes according to tight schedules.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Manager of Solid Waste Operations
City Of San Antonio
04.1996 - 06.2023
- Trained new employees on proper protocols and customer service standards.
- Supervised a vibrant team of collection workers, truck drivers, side load equipment operators, and supervisors.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored and ensured quality customer service was being provided at all times.
Education
GED -
Frank Tejeda Academy
12121 SE Loop 410 Acc Rd, San Antonio, TX 7822106.2007
Skills
- Analytical and Critical Thinking
- Decision-Making
- Planning and Coordination
- Self-Motivated
- Good Telephone Etiquette
- MS Office
- Active Listening
- Maintenance and Repair
- Dependable and Responsible
- Teamwork and Collaboration
- Training and Development
- Multitasking Abilities
- Problem-Solving
- Teambuilding
- Attention to Detail
Timeline
Part Time Bus Operator
VIA Metropolitan Transit
10.2007 - Current
Manager of Solid Waste Operations
City Of San Antonio
04.1996 - 06.2023
GED -
Frank Tejeda Academy
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