Anthoula (Anna) Buckley
Monroe,NY
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
19
19
years of professional experience
Work History
Office Manager
Bon Secour Medical Group
Monroe, NY
08.2017 - Current
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Managed office inventory and placed new supply orders.
- Assisted in recruiting, onboarding and training new employees.
- Supervised staff members, organized schedules and delegated tasks.
- Developed and implemented office policies and procedures.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Coordinated with insurance companies to verify coverage of services rendered.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Pitched in to help with office tasks during busy periods and staff absences.
- Managed staff scheduling and set patient scheduling policy.
- Scanned documents into EMR systems when necessary.
- Assisted with registration of new patients into the EMR system.
- Completed day-to-day duties accurately and efficiently.
Certified Clinical Medical Assistant
Albert Zucker, MD
Monroe, NY
06.2006 - 07.2018
- Obtained information about clients' medical history, drug history, complaints, and allergies.
- Maintained a clean, healthy, and safe environment.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Monitored vital signs, such as blood pressure, pulse, height, weight, and temperature.
- Responded appropriately to the physical, emotional, and developmental needs of patients.
- Performed clerical duties, such as referrals, answering phones, and filing.
- Performed procedures and used equipment as delegated by a licensed professional, including blood draws and EKGs.
- Collects patient specimens and data.
- Monitored the expiration of medical supplies and medications.
Restaurant Manager
Monroe Diner
Monroe, NY
06.2012 - 04.2016
- Managed workflow to exceed quality service goals.
- Payroll.
- Prepared weekly schedules for employees.
- Collected payment from customers.
- Carefully interviewed, selected, trained, and supervised staff.
- Clearly and promptly communicated pertinent information to staff, such as large reservations, or last-minute menu changes.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw front-of-house personnel to maintain adequate staffing.
- Assisted staff by serving food and beverages or bussing tables.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Certified Clinical Medical Assistant
Middletown Medical
Middletown , NY
08.2009 - 10.2012
- Monitored vital signs, such as blood pressure, pulse, height, weight, and temperature.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Responded appropriately to the physical, emotional, and developmental needs of patients.
- Scheduled and accompanied clients to medical appointments.
- Maintained a clean, healthy, and safe environment.
- Performed clerical duties, such as answering phones.
- Performed procedures and used equipment as delegated by a licensed professional, including blood draws and EKGs.
- Collected patient specimens and data.
Education
Certified Clinical Medical Assistant -
Sanford Brown Institute
White Plains, NY06-2008
Some College (No Degree) - Classes completed toward a Liberal Arts Degree
Dominican College
Orangeburg NYSome College (No Degree) - Classes completed toward a Liberal Arts Degree
Orange County Community College
Middletown, NYSkills
- Office management
- Employee training
- Payroll administration
- Scheduling coordination
- Inventory management
- Positive attitude
- Multitasking
- Computer skills
Languages
Greek
Limited
Timeline
Office Manager
Bon Secour Medical Group
08.2017 - Current
Restaurant Manager
Monroe Diner
06.2012 - 04.2016
Certified Clinical Medical Assistant
Middletown Medical
08.2009 - 10.2012
Certified Clinical Medical Assistant
Albert Zucker, MD
06.2006 - 07.2018
Certified Clinical Medical Assistant -
Sanford Brown Institute
Some College (No Degree) - Classes completed toward a Liberal Arts Degree
Dominican College
Some College (No Degree) - Classes completed toward a Liberal Arts Degree
Orange County Community College
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