Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthsonia Gammage

Austell,GA

Summary

Adept at enhancing workplace efficiency and employee satisfaction, I significantly improved candidate quality and time-to-fill ratios at The Larkin Company. Skilled in HRIS systems and fostering open communication, my approach has consistently resulted in robust HR policies implementation and a positive organizational culture, with a notable achievement in reducing fraud losses by 30% at Bank of America.

Overview

2025
2025
years of professional experience

Work History

Human Resources Generalist

The Larkin Company
  • Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Improved organizational culture and morale through the implementation of employee engagement initiatives.
  • Facilitated criminal background check process for new hires.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.

Fraud Analyst

Bank of America
  • Streamlined communication channels between internal departments, enabling swift action to be taken in response to potential fraud risks.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.
  • Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
  • Produced detailed reports of fraud investigations and presented findings to senior management.
  • Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
  • Contacted customers directly to notify of fraudulent activity and minimize impacts.
  • Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
  • Provided training to new team members on fraud detection techniques, enhancing their ability to identify potential threats quickly and accurately.

Customer Service Representative

Connect Television
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Attended court hearings and depositions to take notes and document proceedings.

Legal Assistant

The Taylor Law Firm
03.2023 - Current
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Attended court hearings and depositions to take notes and document proceedings.

Education

Bachelor’s Of Science - Psychology

Kennesaw State University
Kennesaw, GA

Skills

  • Employee Onboarding
  • Benefits Administration
  • HR Policies Implementation
  • HRIS Systems

Timeline

Legal Assistant

The Taylor Law Firm
03.2023 - Current

Human Resources Generalist

The Larkin Company

Fraud Analyst

Bank of America

Customer Service Representative

Connect Television

Bachelor’s Of Science - Psychology

Kennesaw State University

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Anthsonia Gammage