Antia Andrade
Kannapolis,NC
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Cashier
Food Lion
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
AREA SUPERVISOR
Ross Dress for Less
06.2022 - 09.2023
- Delivered and placed merchandise on sales floor after processing to enable sales.
- Performed floor moves and executed promotional signage to prepare for sales events.
- Provided leadership support by mentoring junior supervisors.
- Controlled staff lunch and break schedule to maintain adequate coverage on sales floor.
- Trained new employees on company policies and procedures.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Ensured compliance with safety regulations in the workplace.
- Kept store clean, well-maintained, and merchandised to standards, fostering positive shopping experience for customers
- Resolved customer complaints in a timely manner, escalating when necessary.
CASHIER
Hobby Lobby
10.2021 - 04.2022
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Provided efficient and courteous service to customers.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Provided customers with product information and responded to inquiries courteously and promptly.
- Provided excellent customer service by greeting customers and offering assistance.
- Processed returns and exchanges quickly while ensuring accuracy of store inventory records.
- Kept up-to-date on new products, services, promotions, and pricing structures.
Production Machine Operator
Journal Books
09.2018 - 10.2020
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Monitored machine operation for compliance with policies, procedures and processes.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Completed parts lubrication and other minor maintenance tasks to keep equipment running.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Inspected products and machines to maintain quality and efficiency.
Education
GED -
Penn Foster Career School
Scranton, PA12.2021
Skills
- POS Systems
- Payment Processing
- Customer Service
- Quality Control
- Staff Training
- Organizational Skills
- Conflict Resolution
- Leadership Abilities
- Adaptability
- Machine Maintenance
- Equipment calibration
- Machinery Operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Food Lion
10.2023 - Current
AREA SUPERVISOR
Ross Dress for Less
06.2022 - 09.2023
CASHIER
Hobby Lobby
10.2021 - 04.2022
Production Machine Operator
Journal Books
09.2018 - 10.2020
GED -
Penn Foster Career School