Detail-oriented, safety-conscious professional with 1 year of experience in the transportation industry. Demonstrated expertise in scheduling, crew management, and compliance with industry safety standards. Adept at developing and implementing innovative solutions to improve operational efficiency, reduce costs, and enhance passenger experience. Strong communication skills and proven ability to work effectively in team-oriented environments. Seeking a challenging position at Amtrak to contribute my skillset and experience to further enhance the company's commitment to providing safe, efficient, and reliable transportation services.
Landed new customer accounts through a consistent combination of perseverance, dedicated cold calling and exceptional service.
Efficiently addressed issues with customer accounts to ensure quick resolution.
Cross-sold additional products and services to purchasing customers.