Antionette Bryant
Newark,NJ
Summary
Reliable and versatile professional with strong multitasking, problem-solving, and communication skills. Experienced in customer service, sales, and operations, with a proven ability to adapt to diverse roles and responsibilities. Skilled in promoting products, resolving customer/client issues, and managing workflows to achieve business goals. Adept at building positive relationships, improving processes, and maintaining organized, efficient work environments.
Overview
4
4
years of professional experience
Work History
Prevention Consultant
Family Connections
08.2023 - Current
- Implemented evidence-based programs aimed at improving school climate and promoting positive behavior among students.
- Provided crisis intervention services and created a safe space for students experiencing crises by providing immediate support and appropriate referrals.
- Established supportive relationships with at-risk youth through regular check-ins, goal-setting activities, and consistent followup.
Volunteer Coordinator
Branch Brook Park Alliance
05.2023 - 06.2023
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Managed and tracked volunteer hours and progress to support accurate documentation.
To-Go Specialist
Olive Garden
05.2021 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate order processing while handling high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Contributed positively towards team goals through effective communication between front-of-house staff members and the kitchen team.
Cashier
Walmart
01.2021 - 05.2021
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Used POS system to enter orders, process payments, and issue receipts.
- Resolved customer complaints and maintained clean and tidy checkout area
Education
Bachelor of Arts - Sociology
Caldwell University
Caldwell, NJ05-2023
Skills
- Adaptability & Team work
- Public Speaking
- Client relationships
- Problem resolution
- Work Planning and Prioritization
- Customer service and care
- CRM Systems and Data entry
- Organizational and Time management
Timeline
Prevention Consultant
Family Connections
08.2023 - Current
Volunteer Coordinator
Branch Brook Park Alliance
05.2023 - 06.2023
To-Go Specialist
Olive Garden
05.2021 - 06.2022
Cashier
Walmart
01.2021 - 05.2021
Bachelor of Arts - Sociology
Caldwell University
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