Massage Therapist/Doctor's Office Assistant
Centra Virginia Chiropractic Office
Lynchburg , VA
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
- Coordinated office schedules for new patients, diagnostic assessments and procedures.
- Communicated with patients to gather intake data and verify chart information.
- Managed incoming telephone calls, took messages and directed callers to personnel.
