Antionette Giovannelli
Johnson City,TN
Summary
At 25, I have 6 years of professional medical office administration experience and less than 1 year of personal assistance experience. I assisted a successful financial representative in reestablishing his book of over 400 clients from paper to computer. I developed a way for him to streamline his business to be more organized, understand how to access each profile and run his insurance sales operation efficiently. I have experience in many other positions and settings such as sales, restaurant work, children's sleepaway camps, general childcare and more. I would be willing to send additional information regarding any of that job experience if needed. Currently, I am a part-time pharmacy technician at Encompass Rehabilitation Hospital in Johnson City and I am seeking to find another part-time opportunity in conjunction. My current employer is aware that I am searching to add more work onto my schedule. My availability is Tuesdays after 3pm, anytime on Thursdays and Saturdays, afternoons on Sundays and any evenings of the week after 6pm. I believe I would be a valuable asset to your team, and I look forward to talking with you soon. Thank you!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Encompass Health Rehabilitation Hospital
Johnson City, TN
03.2023 - Current
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Provided medication and other healthcare products to customers accurately and efficiently.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Generated labels for compounded medications using an automated system.
- Prepared IV admixtures under the supervision of a licensed pharmacist.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Maintained proper storage and security conditions for drugs.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Associate Financial Representative
Northwestern Mutual
Johnson City, TN
04.2021 - 08.2024
- Maintained confidential files related to personnel records or other sensitive information.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Performed calendar management and scheduling of appointments for the executive.
- Maintained clerical correspondence via email and phone.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Managed office supplies inventory and placed orders when necessary.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Screened telephone calls and inquiries and directed as appropriate.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Coordinated meeting and work schedules for staff teams and executives.
- Performed various clerical tasks and organized office areas to promote productivity.
- Made travel arrangements for employee trips and conferences.
- Proofread documents for accuracy prior to submission to the executive team.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
- Coordinated meetings between internal departments and external partners.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Developed processes for efficient workflow within the departmental structure.
Education
Some College (No Degree) - General Studies
Northeast State Community College
Blountville, TNSkills
- Problem-Solving Skills
- Pharmacy Operations
- HIPAA
- Troubleshooting Malfunctioning Equipment
- New Hire Onboarding
- Quality Assurance and Control
- Team Collaboration
- Workflow Optimization
- Staff Development
- Calendar Management
- Personal Correspondence
- Client Relations
- Database Entry
- Report Writing
- Dedicated Team Player
- Professional and Mature
- Multitasking and Organization
- Culinary Skills
- Critical Thinker
- Appointment Scheduling
- Administrative Support
- Client Satisfaction
- Excellent Communication Skills
- Strong Work Ethic
- Problem Resolving
- Advanced Computer Skills
- Discretion and Confidentiality
- Business Correspondence
- Customer Service
- Understands Grammar
- Attention to Detail
Affiliations
- Networking
- Ethical Fashion
- Physical Fitness
- Faith Based Extracurriculars
- Reading and Podcasts
- Indoor Rock Climbing
Languages
English
Professional
Accomplishments
- National Pharmacy Technician Association Member
- Completed East Tennessee Women's Fund's Self Sufficiency Program
- Most Donation's Received By any Pharmacy Technician for Red Nose Day Charity 2 Years in a Row
- Trained Dozens of Up and Coming Pharmacy Technicians and Pharmacy Students
Certification
- Nationally Certified Pharmacy Technician License
- Nationally Certified Nurse's Assistant License
References
References available upon request.
Timeline
Certified Pharmacy Technician
Encompass Health Rehabilitation Hospital
03.2023 - Current
Associate Financial Representative
Northwestern Mutual
04.2021 - 08.2024
Some College (No Degree) - General Studies
Northeast State Community College