Antionette Mouton
Woodbridge,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Newport Academy Care Coordinator
08.2023 - Current
- Documents observations and interventions in resident records and shift reports
- Observe and monitor residents' behavior and intervene based on schedule, individual treatment plans, and house needs
- Ensures physical plant safety and security by conducting regular shift checks
- Coordinates milieu treatment with Counseling staff.
Top-Notch Clean Manager
04.2018 - Current
- Delegate and direct agendas, drive profitability and manage company organizational structure and strategy
- Accomplishes department objectives by managing staff, planning, and evaluating department activities
- Maintains staff by recruiting, selecting, orienting, and training employees Ensure a safe, secure, and legal work environment
- Develop personal growth opportunities.
Direct Support Professional
Langley Residential
02.2019 - 02.2023
- Work directly with individuals with intellectual or developmental disabilities—worked with program managers, co-staff, and individuals to develop an action plan of care that addresses the residents' identified needs—stayed updated with training and policies.
- Ensured residents understood their human rights and assisted with their daily care and management of their cash flow.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Assisted disabled clients in supporting their independence and well-being.
- Led patient or group recreational activities for enhanced patient outcomes.
- Administered medication as directed by physician.
Geico Customer Service Agent
01.2017 - 05.2019
- Managed insurance company inquiries, resolved service problems, documented customer requests, and finalized policy adjustments
- Prepare source data by compiling, verifying accuracy, and sorting information
- Review data for deficiencies, errors, and discrepancies and correct, if possible
- Additionally, assist insurance agents and sales representatives in resolving customer complaints.
Education
Master of Business Administration program -
George Mason
04.2026
BA in Sociology -
Framingham State University
12.2017
Skills
- Payroll system ADP
- Forward Planning and Strategic
- Detailed Oriented
- Organization and delegation
- Ability to adapt to change
- Ability to work within a Team thinking
- Employee Training
- Verbal and Written Communication
- Customer Services Driven
- Recruiting
- Employee Evaluation
- Budgeting
- Management
- Interviewing
- Leadership
- Progress Monitoring
Personal Information
Title: Team player, Lead, Manager
Hobbies and Interests
- Networking
- Hosting
- Fishing
- Traveling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Newport Academy Care Coordinator
08.2023 - Current
Direct Support Professional
Langley Residential
02.2019 - 02.2023
Top-Notch Clean Manager
04.2018 - Current
Geico Customer Service Agent
01.2017 - 05.2019
Master of Business Administration program -
George Mason
BA in Sociology -
Framingham State University