Antionette Will
Canton,MI
Summary
Experienced Residential Property Manager with over 6 years of hands-on expertise in managing multi-family properties and delivering exceptional tenant experiences. Demonstrated success in maintaining occupancy rates consistently above 95% while enhancing tenant satisfaction and retention. Adept at budgeting, lease administration, maintenance coordination, and ensuring full legal compliance. Strong communicator with a proactive approach to problem-solving and operational efficiency.
Overview
8
8
years of professional experience
Work History
Property Manager
LR Management
06.2019 - Current
- Directed regular maintenance and management for a 300 unit apartment building.
- Increased occupancy rate to over 95% and sustained it through strategic leasing and resident engagement
- Boosted tenant retention through responsive service, community events, and personalized communication
- Developed annual budgets and oversaw expense tracking, reducing operational costs by 12%
- Led maintenance team and coordinated vendor services to ensure timely property upkeep
- Implemented online rent collection and service request systems, improving efficiency and tenant convenience
Assistant Property Manager
Independence Realty Trust
03.2017 - 05.2019
- Supported operations for a 400 unit residential community
- Played a key role in reducing turnover by improving tenant relations and handling resident concerns proactively
- Assisted in lease administration, move-ins/outs, and unit inspections
- Coordinated routine maintenance and collaborated with external contractors
- Tracked rent payments and followed up on delinquencies, contributing to a 97% collection rate
Education
Bachelor Of Administration - Business Management
Michigan State University
East Lansing, MI12.2016
Skills
- Property Management Software: CRM, Yardi
- Microsoft Office Suite (Excel, Word, Outlook)
- Online Leasing & Payment Portals
- Marketing and Social Media Management
Timeline
Property Manager
LR Management
06.2019 - Current
Assistant Property Manager
Independence Realty Trust
03.2017 - 05.2019
Bachelor Of Administration - Business Management
Michigan State University
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