Antionette K. Harris

Supervisor Pulmonary Outpatient Department

VA Hospital Medical Center Memphis

Memphis, TN

02.1988 - 03.2023

Developed educational materials related to respiratory therapy for use by patients and families.
Prepared monthly reports outlining operational activities within the respiratory care department.
Participated in continuing education programs related to advances in respiratory therapy techniques or technology.
Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Oversaw daily operations of the respiratory care department including scheduling, staffing, equipment maintenance, and patient flow.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Attended weekly meetings with hospital administration personnel to discuss budgetary concerns or policy changes impacting the department.
Conducted regular audits of patient charts for accuracy and completeness of documentation by Respiratory Therapists.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Evaluated performance of all Respiratory Therapists, providing feedback and guidance as needed.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Maintained records management system to process personnel information and produce reports.
Maintained awareness of government regulations, health insurance changes and financing options.
Acted as a liaison between vendors supplying equipment used in the respiratory care department and hospital administrators.
Recruited, hired and trained new medical and facility staff.
Monitored inventory levels of supplies used in the respiratory care department and placed orders when necessary.
Maintained communication and transparency with governing boards, department heads and medical staff.
Leveraged Microsoft/Windows skills to input and compile data gathered from various sources.
Maintained schedule of class assignments to meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Ensured compliance with applicable state regulations related to respiratory care services.
Understood and followed oral and written directions.
Worked with cross-functional teams to achieve goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Assisted in recruiting, interviewing, and hiring new Respiratory Therapist candidates.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Maintained updated knowledge through continuing education and advanced training.
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Planned and completed group projects, working smoothly with others.
Displayed strong telephone etiquette, effectively handling difficult calls.
Answered 15+ calls per shift to assist with customer questions and concerns.2
Updated procedures necessary for compounding, mixing, packaging, and labeling medications.

Summary

Overview

Work History

Supervisor Pulmonary Outpatient Department

Certified Respiratory Technician

Education

Master of Arts - Health Administration

Skills

Affiliations

Certification

References

Timeline

Supervisor Pulmonary Outpatient Department

Certified Respiratory Technician

Master of Arts - Health Administration

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