Antioni Jones
doraville
Summary
Passionate about ensuring customer experiences are both rewarding, caring, and precise. Seeking a challenging yet rewarding role to leverage years of experience providing fast, accurate, and empathetic support to customers.
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
14
14
years of professional experience
Work History
Fort Lift And Cleaner
Lumber Company
Suwane
04.2025 - Current
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Transported trash bags to designated disposal areas.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Loaded pallets onto trailers for shipment.
- Collaborated with team members on various tasks related to storage and transport operations.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Fort Lift ,Cleaner
Suwane lumber
Suwane
04.2025 - Current
- Responded promptly to all customer complaints regarding cleanliness issues.
- Transported trash bags to designated disposal areas.
- Swept sidewalks and driveways of debris.
- Loaded and unloaded trucks with forklift in a safe manner.
- Checked load security before moving material from one location to another.
- Moved products to designated areas using the forklift.
- Prioritized tasks based on urgency and importance.
- Followed instructions from supervisors regarding product placement on shelves or racks.
Car Transporter
Gold Coast Auto
Atlanta
01.2024 - 02.2025
- Coordinate vehicle logistics, ensuring timely and safe deliveries, enhancing operational efficiency.
- Managed timely vehicle transport operations while maintaining impeccable safety records, reducing delivery delays by implementing strategic route planning techniques.
Warehouse Associate
ZF
Newton
01.2023 - 01.2024
- Operate and adjust machines, ensuring smooth workflow and timely completion of tasks.
- Conduct regular inspections and maintenance, minimizing downtime and enhancing efficiency.
- Document production outcomes, maintaining accurate records for quality control.
- Identify and resolve operational issues, ensuring consistent product quality.
- Collaborate with team to optimize processes, contributing to improved productivity.
Commercial Cleaner
Value Quality Clear
Raleigh
01.2019 - 01.2022
- Clean floors and remove rubbish, ensuring a tidy environment.
- Supply and maintain cleaning facilities and supplies.
- Order supplies, manage inventory, and handle minor repairs.
- Implement safety practices to enhance workplace safety.
- Maintained facility cleanliness through systematic floor cleaning, waste removal, and supply management while implementing safety protocols and performing essential building repairs.
Customer Service Representative/Tech Support/Sales
Convergys
01.2015 - 01.2019
- Resolving Customer Complaints
- Maintaining Client Record
- Meeting or exceeding sales goals
- Generate Sales leads
- Field Questions and Concerns
- Processing orders and Transactions
- Efficiently handled customer inquiries and resolved issues, enhancing satisfaction.
- Reviewed service histories to identify and address recurring problems.
- Maintained compliance with privacy regulations while processing payments.
- Documented customer interactions to streamline service and billing resolutions.
Stocker Associate
Food Lion
Hickory
01.2011 - 01.2015
- Organized inventory with precision while efficiently stocking shelves and maintaining product displays during 2011-2015, ensuring accurate product placement and accessibility for customers.
Education
Associate's degree -
Caldwell Community College
caldwell county01.2014
College Transfer -
Louisburg College
01.2012
High School Diploma -
St. Stevens High School
01.2009
Skills
- Adaptability
- Conflict Resolution
- Problem Solving
- Customer Service
- Machine Operation
- Sales
- Technical Support
- Documentation
- Maintenance
- Quality Control
- Forklift operation March-2023-May2025
Custom Section
Extra Associated Work, Roofer, Internship
Timeline
Fort Lift And Cleaner
Lumber Company
04.2025 - Current
Fort Lift ,Cleaner
Suwane lumber
04.2025 - Current
Car Transporter
Gold Coast Auto
01.2024 - 02.2025
Warehouse Associate
ZF
01.2023 - 01.2024
Commercial Cleaner
Value Quality Clear
01.2019 - 01.2022
Customer Service Representative/Tech Support/Sales
Convergys
01.2015 - 01.2019
Stocker Associate
Food Lion
01.2011 - 01.2015
Associate's degree -
Caldwell Community College
College Transfer -
Louisburg College
High School Diploma -
St. Stevens High School