Antique Fields
Powder Springs,GA
Summary
Authorized to work in the US for any employer Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
TAG
Atlanta, GA
11.2021 - 01.2022
- Load up vans with required totes and oversized packages for the day
- Deliver packages to customer’s doors
- Conduct vehicle inspection before and after being on the road, Load up vans with assigned totes and oversized packages
- Deliver packages to customer’s doors
- Conduct vehicle inspection before and after being on the road
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
Delivery Driver
Express Mile LLC
Atlanta, GA
01.2021 - 09.2021
- Delivered customers packages to their door
- Vehicle inspection on my delivery van every morning
- Load up our van with our totes and packages for our assigned route
- Fuel up every morning before starting route
- Maintained consistent on-time delivery record with 95% of orders arriving ahead of schedule
Relief Manager
RaceTrac Petroleum, Inc
Atlanta, GA
03.2021 - 08.2021
- Facilitate & run shift
- Input daily merchandise reports
- Check out customers
- Keep up with the stores appearance
- Front facing and making sure all back stock is out
- Checking the gas levels
- Retrieve the incoming orders from suppliers
Publix Deli Clerk
Publix
Atlanta, GA
02.2020 - 02.2021
- Make customers online orders
- Open up deli when store opens (setting up sub bar & hot case)
- Properly rotating food thought out the day
- Take guests orders and make food
Customer Service Representative
Convergant Outsourcing
Dunwoody, GA
05.2019 - 04.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Answered over 40 calls per shift to meet fast-paced call center demands.
- Processing customer's payments over the phone
- Use of the programs Microsoft Word & Excel
Overnight
Stocker, Walmart
Atlanta, GA
02.2019 - 06.2019
- Greeted customers and ascertained to guests needs - Process freight and put it out onto the sales - Organized shelves to upkeep and maintain the store's appearance - Stock shelves and organize displays - Developed positive customer relationships through friendly greetings and great customer service
Line Cook
Shake Shack
Dunwoody, GA
11.2018 - 05.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Handled portion control activities according to specified instructions provided by chef.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Line Cook
Int, Shake Shack
Atlanta, GA
09.2018 - 11.2018
- Mastered KDS computer system where guests' orders pop up Quickly and efficiently processed payments and made accurate change Communicated clearly and positively with management team and co workers Carefully maintained sanitation, health, and safety standards in all work areas Followed all the restaurants practices and procedures Worked in a fast-paced environment while still getting food out with a quality look Properly labeled and stored all raw food ingredients in its proper storage space Verified proper portion sizes and consistently attained high food quality standards Regularly interact with guests to obtain feedback about food quality Upkeep the dining room where our guests eat
Cashier/Crew Member
Cookout
Atlanta, GA
08.2017 - 02.2018
- Serve fresh, hot food in a timely fashion Recorded customer orders and repeated them back in a clear, understandable manner Packaged to go orders when necessary in bags and placed drinks in drink holders Facilitate new hire training Upsold new items and desserts on menu to increase restaurant's sales
Cashier/ Crew Member
Zaxby's
Atlanta, GA
02.2017 - 08.2017
- Expedite customers' food and call out ticket numbers Answered telephone and in- person inquiries Operated the drive through window and sales register quickly and efficiently Greeted customers and provided friendly guest service Promptly and empathetically handled customer complaints
Cashier/Crew Member
Baja Fresh Mexican Grill
Atlanta, GA
06.2016 - 01.2017
- Receive payment by cash, check, or credit card, vouchers, or automatic debits
- Trained new cashiers on procedures, customer service, and sales techniques
- Assist customers by receiving their orders and special requests Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying out trash
- Restocked and organized merchandise in front lanes
- Maintained cash drawer of $150 or more per shift
- Worked closely with shift manager to solve problems and handle customer concerns
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Education
High school diploma -
Skills
- Loading and Unloading
- Clean Driving Record
- Dependability and Honesty
- Payment Processing
- Ability to Lift 50 Pounds
- Communication and Interpersonal Skills
- Issue and Complaint Resolution
- Customer Account Management
- Order and Refund Processing
- Outgoing Mail Preparation
- Multitasking and Prioritization
- Google Drive
- Reliable and Punctual
Certification
ServSafe Food Handler Certification
ServSafe Alcohol Certified
Timeline
Delivery Driver
TAG
11.2021 - 01.2022
Relief Manager
RaceTrac Petroleum, Inc
03.2021 - 08.2021
Delivery Driver
Express Mile LLC
01.2021 - 09.2021
Publix Deli Clerk
Publix
02.2020 - 02.2021
Customer Service Representative
Convergant Outsourcing
05.2019 - 04.2020
Overnight
Stocker, Walmart
02.2019 - 06.2019
Line Cook
Shake Shack
11.2018 - 05.2019
Line Cook
Int, Shake Shack
09.2018 - 11.2018
Cashier/Crew Member
Cookout
08.2017 - 02.2018
Cashier/ Crew Member
Zaxby's
02.2017 - 08.2017
Cashier/Crew Member
Baja Fresh Mexican Grill
06.2016 - 01.2017