Antiqus Campbell
Conyers,GA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
9
9
years of professional experience
Work History
Dispatcher
Maurice's towing & Dispatching
Eatonton, GA
02.2024 - 05.2024
- Maintained records of deliveries, pickups, and other related information for customer service purposes.
- Provided support to drivers regarding route directions, traffic issues, road closures.
- Monitored driver progress, communicated delays or changes in routes, and updated customers on expected arrival times.
- Coordinated and scheduled truck drivers to ensure timely delivery of goods.
- Communicated regularly with management regarding operational status updates.
- Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.
- Checked paperwork prior to dispatching crew members to maintain accuracy.
Deputy Clerk of the Court
TLAC
DeKalb, GA
04.2022 - 09.2023
- Maintained current knowledge of court rules and procedures regarding civil, criminal and traffic matters.
- Responded promptly to emails sent by attorneys regarding upcoming cases or deadlines.
- Answered inquiries from litigants regarding court processes and procedures via telephone or in person.
- Provided administrative support to the court by maintaining records, preparing documents and filing paperwork.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Collaborated with property managers on strategies to improve tenant engagement in community activities.
- Resolved conflicts between tenants and landlords by listening to both sides of the story and suggesting solutions that were mutually beneficial.
- Maintained accurate records of all tenant interactions including complaints, payments received, and any legal proceedings initiated against tenants.
Receptionist
SJK Law Firm
DeKalb, GA
10.2021 - 03.2022
- Greeted visitors and provided them with assistance.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
Receptionist
Massage Heights
Atlanta, GA
12.2018 - 04.2019
- Adhered to HIPPA guidelines when handling confidential patient information.
- Maintained records of client treatments and progress using a computerized database system.
- Managed inventory of products used for massages, such as essential oils and creams, ensuring that stock was adequately replenished when needed.
- Evaluated client feedback from surveys to identify areas needing improvement within the organization.
Property Manager
Tenant Science
Decatur, GA
09.2018 - 12.2018
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
Insurance Verification Specialist
Help a child smile
Conyers, GA
02.2015 - 09.2018
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Ensured that the most current version of provider contracts were stored in the database.
- Participated in training sessions on new software programs used for verification purposes.
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
Education
Some College (No Degree) - Criminal Justice
Strayer University
Lithonia, GAHigh School Diploma -
Great Mills High School
Great Mills, MDSkills
- Dispatch Coordination
- Data Entry
- Geographical knowledge
- Updating logs
- Incident Reporting
- Critical thinker
- Proficient in Windows
References
References available upon request.
Timeline
Dispatcher
Maurice's towing & Dispatching
02.2024 - 05.2024
Deputy Clerk of the Court
TLAC
04.2022 - 09.2023
Receptionist
SJK Law Firm
10.2021 - 03.2022
Receptionist
Massage Heights
12.2018 - 04.2019
Property Manager
Tenant Science
09.2018 - 12.2018
Insurance Verification Specialist
Help a child smile
02.2015 - 09.2018
Some College (No Degree) - Criminal Justice
Strayer University
High School Diploma -
Great Mills High School
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