Antjuan Whitehead, CSM
Katy,TX
Summary
Dynamic Organizational Development and Inclusion Manager with over a 10+ years of experience in spearheading training programs, shaping organizational strategy, and fostering a culture of inclusivity in high-impact environments. Expertise in implementing inclusive learning strategies, overseeing cross-functional development initiatives, and conducting engagement surveys that align leadership development with strategic goals. Recognized for utilizing Gallup Strengths, LMS systems, and compliance-focused education to cultivate equitable, high-performing teams that drive organizational success. Committed to creating environments where diverse talents thrive and contribute to collective excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master / Project Manager | Organizational Development & Inclusion Enablement
Daikin North America
11.2022 - Current
- Designed and facilitated agile-based learning and development programs to support workforce engagement, inclusion, and continuous improvement across cross-functional manufacturing teams.
- Led Lean optimization initiatives that increased operational efficiency by 30% and enhanced employee satisfaction.
- Embedded DEI strategies into project planning and training, partnering with HR and engineering to align inclusion and operational goals.
- Standardized documentation and engagement communications, improving access to training and alignment on performance expectations.
Assistant Property Manager | Organizational Development & Training Lead
Bella Asset
03.2022 - 11.2022
- Launched company-wide training needs assessments and onboarding programs, increasing team productivity by 25% and retention by 40%.
- Facilitated strengths-based performance reviews and DEI sessions to promote inclusive workplace culture.
- Streamlined internal communications and training workflows using SharePoint and project management tools.
Connector Fellow - Inclusion & Community Development
Center for Transforming Communities
04.2020 - 08.2021
- Led DEI-focused leadership workshops across six underserved neighborhoods, training 85+ community leaders.
- Conducted community listening sessions and needs assessments to align training strategy with inclusion goals.
- Created reporting systems to assess program outcomes and drive continuous improvement.
Assistant Manager - Workforce Development & Training
Little Caesar's
11.2019 - 07.2020
- Designed a mentorship and training pipeline that reduced new hire turnover by 30% and increased promotion rates.
- Developed learning programs that improved task accuracy by 35% and embedded compliance standards into team onboarding.
General Manager - People Development & Compliance
Tim's Chicken
01.2017 - 03.2018
- Created internal LMS for staff training using Google Suite, improving training accessibility by 90%.
- Reduced operational errors and compliance gaps through biweekly coaching and audit follow-ups.
Department Manager - Team Empowerment & Culture Building
McDonald's
02.2016 - 08.2016
- Implemented Gallup-style strengths mapping and team development plans, boosting morale and team alignment.
- Led training on policy rollouts and DEI practices to ensure teamwide compliance.
Education
Bachelor of Arts - Business Administration
Birmingham Southern College
Birmingham, AL05-2008
Skills
- Strategic organizational leadership
- Organizational Training & Development Strategy
- DEI Belonging Implementation
- Leadership Coaching & Employee Empowerment
- Performance Management & Evaluation
- Staff Retention & Succession Planning
- Inclusion & Engagement Strategy
- Cultural Competency & Inclusion Initiatives
- Gallup CliftonStrengths Facilitation
- Engagement Survey Deployment & Analysis
- Employee Experience & Workplace Culture Design
- Strategic Policy Review & Inclusive Communications
- Workforce Development & Compliance
- Learning Management System (LMS) Deployment
- Legal Compliance Training & Reporting
- Adult Learning Principles & Instructional Design
- Capacity Building & Talent Development
- HR Alignment & Manager Coaching
Certification
- AWS Certified Cloud Practitioner, In Progress
- CSM Certified Scrum Master, Scrum Institute
- Gallup CliftonStrengths Coach, Planned
- Google Project Management Certificate, Recommended
- DEI in the Workplace, USF Certificate, Recommended
Timeline
Scrum Master / Project Manager | Organizational Development & Inclusion Enablement
Daikin North America
11.2022 - Current
Assistant Property Manager | Organizational Development & Training Lead
Bella Asset
03.2022 - 11.2022
Connector Fellow - Inclusion & Community Development
Center for Transforming Communities
04.2020 - 08.2021
Assistant Manager - Workforce Development & Training
Little Caesar's
11.2019 - 07.2020
General Manager - People Development & Compliance
Tim's Chicken
01.2017 - 03.2018
Department Manager - Team Empowerment & Culture Building
McDonald's
02.2016 - 08.2016
Bachelor of Arts - Business Administration
Birmingham Southern College
Impactful Projects
- Recognized by senior leadership at Bella Asset for launching a new employee engagement and DEI learning program that improved team retention by 40%, increased monthly performance metrics by 25%, and elevated employee satisfaction by 33% within six months., 2023-01-01
- Commended by the Executive Director at the Center for Transforming Communities for leading a citywide cultural capacity-building initiative that engaged over 1,500 residents, trained 85 leaders in inclusive leadership, and influenced equity-based nonprofit policy changes., 2021-01-01
- Appointed as cross-functional training lead at Tim's Chicken, creating a performance-driven LMS that improved compliance training access by 90% and lowered operational errors by 45%., 2018-01-01
- Celebrated at Little Caesar's for a mentorship and leadership pipeline initiative that reduced turnover by 30% and increased internal promotions by 20%., 2020-01-01
Areas Of Expertise
Organizational Training & Development Strategy, DEI + Belonging Implementation, Leadership Coaching & Employee Empowerment, Performance Management & Evaluation, Staff Retention & Succession Planning, Cultural Competency & Inclusion Initiatives, Gallup CliftonStrengths Facilitation, Engagement Survey Deployment & Analysis, Employee Experience & Workplace Culture Design, Strategic Policy Review & Inclusive Communications, Learning Management System (LMS) Deployment, Legal Compliance Training & Reporting, Adult Learning Principles & Instructional Design, Capacity Building & Talent Development, HR Alignment & Manager Coaching
Project Management
- Agile
- Scrum
- Waterfall
- Lean Six Sigma
- Trello
- Basecamp
- SharePoint
- Slack
- SurveyMonkey
- Microsoft Teams
- Google Workspace
- Tableau
- Salesforce
- Mailchimp
- Lightcast
- SQL
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Title: Organizational Development & Inclusion Manager
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