Antoine Anthony
Hattiesburg,MS
Summary
Driven Banking Associate with a proven track record at Bank Of America, enhancing client satisfaction by streamlining account management and onboarding processes. Expert in banking software with a knack for identifying client needs, boosting cross-selling by leveraging strong persuasive communication and analytical thinking. Achieved significant reductions in transaction processing times, demonstrating a results-oriented approach and collaborative teamwork.
Overview
50
50
years of professional experience
Work History
Banking Associate
Bank Of America
11.1974 - Current
- Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
- Reduced transaction processing times by effectively utilizing banking software systems for accurate data entry and account management.
- Accelerated the account opening process for new clients by ensuring accurate documentation and smooth onboarding experience, contributing to increased client satisfaction rates.
Education
Bachelor - Banking And Financial Support Services
Oak Grove High School
Hattiesburg, MS02.1974
Skills
- Collateral Valuation
- Banking Software Proficiency
- Audit Support
- Anti-Money Laundering
- Portfolio Management
- Mortgage lending
- Loan Processing
- Wealth Management
- Cross-Selling Products
- Debt Restructuring
- Trade finance
- Foreign Exchange
- Investment Advisory
- Consumer Banking
- Borrower interviewing
- Qualifying Customers
- Money Handling
- Creative Thinking
- Team Collaboration
- Small business operations
- Customer Service
- Payment Processing
- Branch operations
- Night and Safe Deposit Procedures
- Regulatory Compliance
- Proficient in Program
- Product Promotion
- Retention Strategies
- CRM Systems
- Analyzing performance
- Persuasive communication style
- Security knowledge
- Revenue Generation
- Operations understanding
- Commercial Banking
- Dual Control Vaults
- Account updating
- Business Development
- New Account Setup
- Account Servicing
- Business Planning
- Risk Mitigation
- ATM balancing
- Employee Training Assistance
- Financial advice
- Balance Transfers
- Customer Education
- Cross-Selling and Partner Referrals
- Sales proficiency
- Investment advice
- Asset Management
- Building customized solutions
- Loan Closing
- Recordkeeping requirements
- Due diligence
- Professional Demeanor
- Loan Origination
- Check Cashing and Withdrawals
- Community Relations
- Legal standards
- Relationship Management
- Closing procedures
- Financial Institution Regulations
- Bank Sales
- Currency Exchanges
- Project Management
- Money transfers
- Meeting Sales Goals
Timeline
Banking Associate
Bank Of America
11.1974 - Current
Bachelor - Banking And Financial Support Services
Oak Grove High School