Summary
Overview
Work History
Education
Skills
Work Gaps
Awards
Extracurricular Activities
Timeline
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Antoine Arnold

Jonesboro,GA

Summary

Organized, quick-to-learn problem solver studying Information Technology with extensive experience dealing with time sensitive objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Specialty Team Trainer

Whole Foods Market
03.2015 - Current
  • Addressing concerns, reporting unsafe issues and conflicts with leadership
  • Maintained 100% completion with no overdue training for department month over month for 3 years.
  • Building displays, handling catering orders, dealt with inventory audits.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Set positive example for team members by providing high-quality, efficient service
  • Greeted customers with smile and provided friendly service to professionally handle every need
  • Trained other employees in customer service, food safety, and performance requirements and employees in specific job requirements
  • Cross-trained existing employees to maximize team agility and performance
  • Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results

Direct Support Professional

Georgia Mentor
01.2020 - 06.2022
  • Transported clients to medical and dental appointments to provide support. Administer medication, document daily activities, schedule outings and doctor visits. Administered medication as directed by physician.
  • Led patient or group recreational activities for enhanced patient outcomes. Responsible for documentation of all money spent while on outings with persons served.
  • Monitored progress and documented patient health status changes to keep care team updated. Maintained clean, safe, and well-organized patient environment
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Inventory Associate

CarMax
10.2016 - 06.2017
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Transported vehicles that needed emissions and repairs to dealerships for service.
  • Handled paperwork and assisted transporters with delivery and pickups of all vehicles arriving and leaving.
  • Assisted sales department with questions about vehicles current status.
    Conducted quality inspections of all vehicles before processing.

Forklift Operator

Publix
01.2016 - 01.2017
  • Transported goods between warehouse locations according to shipment and storage needs. Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems. Coordinated with other lift truck drivers and production personnel to process orders efficiently
  • Operated forklift in compliance with OSHA guidelines and organizational policies
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements

Picker/OS Picker/ Reach Lift Operator

Fastenal
01.2013 - 01.2016
  • Worked in a fast-paced environment filling orders by picking & packing parts through various methods, replenishing the distribution center.

Crew Trainer, Maintenance

McDonalds
01.2011 - 01.2013
  • Grill cook.
  • Trained new employees on cooking and properly cleaning of grill.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Education

Bachelor of Science - Information Technology

Kennesaw State University
05.2001 -

Skills

Customer serviceundefined

Work Gaps

Any work gaps are due to schooling

Awards

  • Member of 100% club
  • Grill Master
  • Team leader
  • Crew trainer
  • Six-month service award
  • Early six-month promotion
  • Transformation Promotion
  • OSHA forklift certification

Extracurricular Activities

Bowling Club, The National Society of Leadership And Success, Member of TRiO Student Support Services, Game Design And Development Club, Bizar Anime Club

Timeline

Direct Support Professional

Georgia Mentor
01.2020 - 06.2022

Inventory Associate

CarMax
10.2016 - 06.2017

Forklift Operator

Publix
01.2016 - 01.2017

Specialty Team Trainer

Whole Foods Market
03.2015 - Current

Picker/OS Picker/ Reach Lift Operator

Fastenal
01.2013 - 01.2016

Crew Trainer, Maintenance

McDonalds
01.2011 - 01.2013

Bachelor of Science - Information Technology

Kennesaw State University
05.2001 -

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Antoine Arnold