Antoine HARPER
Cleveland
Summary
Results-driven Production Print Mail Specialist with expertise in quality assurance, equipment operation, and time management. Proven ability to enhance operational efficiency and train junior staff, ensuring a safe and productive work environment.
Overview
24
24
years of professional experience
Work History
Production Print Mail Specialist Senior
Progressive Insurance
Highland Heights
08.2016 - Current
- Trained junior staff on equipment operation and safety procedures in the workplace.
- Provided assistance to other team members as needed during busy periods.
- Communicated effectively with colleagues regarding any problems or delays in production processes.
- Adjusted settings on the printing machine to accommodate different paper sizes and thicknesses.
- Checked printed materials for accuracy and quality assurance purposes.
- Organized work area to maintain a safe and efficient environment.
- Followed company policies and procedures relating to quality control measures.
- Maintained a high level of productivity throughout each shift by monitoring output levels.
- Inspected random paper samples during print runs to confirm accurate ink and paper type.
Production Mail Specialist Intermediate
Progressive Insurance
Highland Heights
08.2013 - 08.2016
- Maintained a clean and organized work area to adhere to safety protocols.
- Collaborated with team members to optimize workflow and reduce downtime.
- Followed production schedules to meet output goals and timelines effectively.
- Assisted in training new operators on equipment use and safety procedures.
- Load raw materials into machines according to specified measurements.
- Comply with company policies regarding quality control procedures.
- Monitor the feed and speed of machines during the machining process.
- Monitored and observed production line to watch for pile-ups and jams.
Production Print Mail Specialist Associate
Progressive Insurance
Highland Heights
08.2010 - 08.2013
- Operated machinery to maintain smooth production flow.
- Monitored equipment performance for optimal operation.
- Cleaned and organized work area to promote efficiency.
- Inspected finished products for quality assurance purposes.
- Loaded and unloaded materials from machines during production runs.
- Monitored and observed production line to watch for pile-ups and jams.
Temporary Employee
Progressive Insurance
Highland Heights
08.2008 - 10.2010
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Operated mail processing equipment and manually sorted mail.
Department Manager
Value City Department Store
Warrensville Heights
01.2002 - 05.2008
- Trained and mentored new staff members on customer service standards and procedures.
- Handled shift overstock, restocking and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Worked closely with sales associates to complete tasks.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Ensured compliance with all safety regulations in the workplace.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
- Led team meetings to communicate targets, share updates, and gather feedback.
Education
High School Diploma -
John Marshall High School
Cleveland06-1996
Skills
- Equipment operation
- Quality assurance
- Troubleshooting processes
- Team collaboration
- Time management
- Inventory management
- Problem solving
- Effective communication
- Training and mentoring
- Leadership skills
- Attention to detail
- Knowledge sharing
Timeline
Production Print Mail Specialist Senior
Progressive Insurance
08.2016 - Current
Production Mail Specialist Intermediate
Progressive Insurance
08.2013 - 08.2016
Production Print Mail Specialist Associate
Progressive Insurance
08.2010 - 08.2013
Temporary Employee
Progressive Insurance
08.2008 - 10.2010
Department Manager
Value City Department Store
01.2002 - 05.2008
High School Diploma -
John Marshall High School
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