Antoine A. Jackson
Dallas,TX
Summary
Resourceful leader with a proven ability to handle a range of requirements and initiatives to meet departmental goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Diligent and detailed individual proficient in material handling equipment operations.
Overview
14
14
years of professional experience
Work History
Material Handler
US Steel
Detroit, MI
09.2017 - Current
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Identified, communicated and resolved issues to avoid disruptions in material movement.
- Coordinated with stock manager to plan shipment arrivals and properly arrange stock.
- Verified inventory computations by comparing to physical counts and investigating discrepancies to adjust errors.
Team Leader
General Motors Company
Detroit, MI
01.2016 - 09.2017
- Mentored and guided employees to foster proper completion of assigned duties.
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Built strong relationships with customers through positive attitude and attentive response.
- Led team of 15+ members while providing exceptional customer service.
Warehouse Lead
Amazon
Brownstown, MI
09.2014 - 01.2016
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Managed resource allocation and scheduling of employees.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
Supervisor
Pierce Brothers Cleaning Services
Detroit, MI
03.2008 - 09.2014
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Set overall vision and provided team leadership.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Interviewed, hired and trained new employees for production positions.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Education
Bachelor of Science - Business Administration And Management
Wayne State University
Detroit, MI05.2016
Skills
- Decision Making
- Visual Inspection
- Quality Assessment and Assurance
- Problem Solving
- Loading and Unloading
- Equipment Operation
- Team Collaboration
- Hand and Power Tool Operation
- Electric Pallet Jacks
- Work Planning and Prioritization
- Crane Operation
- Forklift Operator Certification
- Relationship Building
- Critical Thinking
- Attention to Detail
- Sheet Banding
Timeline
Material Handler
US Steel
09.2017 - Current
Team Leader
General Motors Company
01.2016 - 09.2017
Warehouse Lead
Amazon
09.2014 - 01.2016
Supervisor
Pierce Brothers Cleaning Services
03.2008 - 09.2014
Bachelor of Science - Business Administration And Management
Wayne State University
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