ANTOINE PARKER
Automotive Sales Management
Gastonia,NC
Summary
Results-driven Store Manager with a proven track record of driving revenue growth, enhancing team performance, and building customer loyalty. Skilled in recruiting, hiring, training, and motivating teams to exceed sales targets. Adept at strategic planning, problem-solving, and delivering operational excellence. Extensive experience in automotive retail, finance, and sales management.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Insurance Agent
New York Life Insurance Co
06.2024 - 01.2025
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
General Sales Manager
Hertz Car Sales
03.2021 - 04.2024
- - Manage $6.5 million in inventory and drive sales of 85-100 units per month.
- - Oversee cash reconciliation, bank deposits, and daily operational tasks.
- - Monitor employee performance, identify gaps, and implement corrective actions.
- - Develop and execute store strategies to meet performance goals and sales targets.
- - Enhance customer satisfaction through relationship building and problem-solving.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
- Upheld company policies and implemented standards fairly.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
- Developed and implemented comprehensive salesperson training program.
Sales Manager/Finance Manager
Hertz Car Sales
06.2020 - 11.2020
- - Achieved over $275,000 in monthly sales revenue through effective financial strategies.
- - Managed vendor payments, bank accounts, and reconciliations.
- - Delivered sales consultations and prepared reports for senior management.
- - Created a performance-driven sales environment aligned with business goals.
- Closed all sales locations in SC.
General Sales Manager
Griffin Mitsubishi
10.2019 - 03.2020
- - Developed budgets, projected sales goals, and monitored expenses.
- - Managed purchasing, appraisals, and inventory control.
- - Led customer negotiations and advised on purchasing decisions.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Analyzed market trends to adjust sales forecasts accordingly, ensuring inventory levels met fluctuating demand patterns.
- Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
Sales/Finance Manager
Godspeed Motors
04.2019 - 09.2019
- - Recruited 10 new lenders, increasing monthly sales to 56 units with 60% finance penetration.
- - Generated $1,253 average revenue per deal through effective deal structuring.
- - Improved cash flow forecasts and compliance with financing regulations.
- Reviewed and analyzed sales performance data, identifying trends and areas for improvement.
- Facilitated cross-departmental communication by serving as a liaison between finance and sales teams, fostering a collaborative working environment.
- Developed pricing strategies that optimized product margins while remaining competitive in the marketplace.
Finance Manager
Priority Honda
10.2018 - 04.2019
- - Processed 75-100 contracts per month, maintaining 90% finance penetration.
- - Delivered $1,150 per deal while ensuring timely funding and compliance.
- - Promoted add-on products and maintained district CSI standards.
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Sales/Desk Manager
Gastonia Nissan
01.2018 - 09.2018
- - Managed a $225K monthly budget and led a 30-member team.
- - Generated $2.5M-$3.25M in annual revenue through strategic sales processes.
- - Recruited and trained 7-10 new hires within 30 days.
- - Closed 175-225 sales monthly and improved operations, saving $56K annually.
- Increased customer satisfaction by implementing efficient desk management procedures and streamlining guest check-in/check-out processes.
- Handled escalated guest complaints tactfully while finding solutions that met their expectations, ultimately protecting the hotel''s reputation.
- Participated in regular management meetings, providing valuable input on front desk operations and collaborating with colleagues to develop strategies for overall hotel success.
- Implemented staff training programs focused on customer service excellence, enhancing team performance in handling diverse situations professionally.
- Improved team morale by creating a positive work environment through open communication and regular feedback sessions.
General Sales Manager
Classic Nissan Statesville
01.2016 - 01.2018
- - Oversaw $750K-$1.5M in annual revenue and managed 30 employees.
- - Achieved record-breaking sales within 60 days and stabilized underperforming teams.
- - Increased sales to 65-80 units monthly through strategic training programs.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Sales Manager
East Charlotte Nissan
01.2006 - 12.2015
- - Managed $4.5M-$6M dealership operations with 80-100 employees.
- - Boosted profitability by 20% within 90 days and saved $75K annually.
- - Closed 225-300 deals monthly and set used car sales records.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Expanded market share by identifying and penetrating untapped markets.
- Conducted comprehensive market research to identify new opportunities and trends.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Calhoun County High School
St. Matthews, SC05.1984
Skills
- Experienced in utilizing Microsoft Office applications
- Experienced with customer relationship management software
- Skilled in utilizing financial reporting applications
- Client interaction
- Certified insurance agent
- Consistent ethical practice
- Sales quotation proficiency
- Customer engagement strategies
- Strong interpersonal communication
- Evaluation of client needs
- Client relationship management
- Market expansion initiatives
- Retention program implementation
- Effective negotiation strategies
Accomplishments
- Managed the Nissan Circle of Excellence sales team at East Charlotte NIssan.
- Resolved product issue through consumer testing.
- Created a company-wide, comprehensive training program for all sales team members.
Certification
Certified NC Notary Commission (Valid until 2029-04-15)
Awards
Nissan Global Dealership & Circle of Excellence Award
CORE COMPETENCIES
- - Operations Management
- - Sales Strategies & Promotions
- - Budgeting & Cost Control
- - Recruiting & Staff Development
- - Customer Relationship Management
- - Inventory Management
- - Financial Oversight & Analysis
- - Process Improvement
- - Team Leadership & Motivation
- - Compliance & Policy Enforcement
- - Strategic Planning & Execution
- - Reporting & Documentation
Timeline
Insurance Agent
New York Life Insurance Co
06.2024 - 01.2025
General Sales Manager
Hertz Car Sales
03.2021 - 04.2024
Sales Manager/Finance Manager
Hertz Car Sales
06.2020 - 11.2020
General Sales Manager
Griffin Mitsubishi
10.2019 - 03.2020
Sales/Finance Manager
Godspeed Motors
04.2019 - 09.2019
Finance Manager
Priority Honda
10.2018 - 04.2019
Sales/Desk Manager
Gastonia Nissan
01.2018 - 09.2018
General Sales Manager
Classic Nissan Statesville
01.2016 - 01.2018
Sales Manager
East Charlotte Nissan
01.2006 - 12.2015
High School Diploma -
Calhoun County High School
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