Antoine R. Curry
Owner/Operator
Summary
As a dynamic entrepreneur with over 7 years of experience founding and leading successful ventures, I have a proven track record of driving revenue growth, fostering innovation, and building high-performing teams. My strategic vision, coupled with hands-on expertise in Water, Fire and Smoke Restoration, has consistently resulted in increased market share, operational efficiency, and customer satisfaction. I am adept at identifying market opportunities, optimizing business processes, and creating value for stakeholders, making me well-equipped to take on new challenges and drive sustained success. Accomplished and results-driven professional with Administrative/Management experience including: managing administrative offices, providing superior executive support, optimizing operational efficiency, team leadership and training, customer service, and collaborating with cross-functional teams. Strong interpersonal skills: able to develop productive relationships and communicate effectively across all levels of an organization. Highly regarded for an innate ability to provide inspiring leadership, deliver effective training, and ensure adherence to policies and procedures. Seeking to utilize my experience, skills, and exceptional work ethic in an organization that values dedication and results.
Overview
30
30
years of professional experience
Work History
Water Mitigation Manager
Ameritribe Restoration and Construction
08.2024 - 10.2024
- Manage and oversee a team of technicians, ensuring they follow best practices and safety guidelines.
- Provide training and mentorship to staff on water mitigation techniques, equipment usage, and safety protocols.
- Assign tasks and manage schedules for efficient job completion.
- Assess the scope of water damage by conducting on-site inspections.
- Develop a comprehensive mitigation plan, including water extraction, drying, and restoration timelines.
- Coordinate and monitor all phases of the mitigation process to ensure timely completion.
- Serve as the primary point of contact for clients, explaining the mitigation process and setting realistic expectations.
- Provide updates to clients on project progress and address any concerns or questions.
- Ensure high levels of customer satisfaction through professional communication and quality service.
- Inspect properties to determine the extent of water damage, including structural, electrical, and plumbing components.
- Use moisture meters, thermal imaging, and other tools to detect hidden moisture.
- Document findings with detailed notes, photographs, and reports.
- Ensure all work complies with industry standards, such as IICRC guidelines.
- Implement and enforce safety protocols to protect workers and occupants.
- Stay updated on local, state, and federal regulations related to water damage restoration.
- Ensure proper maintenance and availability of mitigation equipment, such as dehumidifiers, air movers, and extraction machines.
- Monitor inventory levels for supplies and order replacements as needed.
- Prepare detailed reports for clients and insurance companies, including damage assessments, mitigation steps taken, and costs incurred.
- Maintain accurate job records for billing, compliance, and future reference.
- Work closely with insurance adjusters to facilitate claims processing.
- Provide detailed documentation and communicate the scope of work to ensure smooth claims approval.
- Conduct final inspections to ensure all moisture has been properly mitigated and no secondary damage is present.
- Verify customer satisfaction and address any lingering issues before closing out the project.
- Build relationships with insurance companies, realtors, and property managers to generate new business.
- Attend industry events and participate in local networking opportunities to promote the company's services.
- Strong leadership and team management skills.
- Technical expertise in water mitigation techniques and equipment.
- Excellent communication and customer service abilities.
- Analytical skills for assessing damage and creating mitigation plans.
- Familiarity with industry standards (e.g., IICRC certifications) and safety protocols.
Owner/Operator
1-800 Water Damage of Virginia Beach
12.2016 - 07.2024
- Operating Restoration Management System (RMS) in an integrated software environment.
- Operating Third Party Associate (TPA) Programs (Alacrity, Contractor Connection and Code Blue).
- Developing and implementing information workflow and file management procedures.
- Executing global networking functions (BNI, Chamber of Commerce, and BizConnect).
- Performing general administrative duties.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Admin Officer/Operations Manager/Program Support Specialist
SEAL Team TWO
02.2014 - 11.2016
- Provides executive assistance to Commanding Officer and Executive Officer: Ability to manage calendars, phone, and face-to-face customer transactions.
- Prepares and drafts all outgoing correspondence and command instructions in a timely manner.
- Actively acts as Command Assistant Security Manager.
- Communicate changes in personnel policies and procedures and ensured compliance by all staff.
- Manages and arranges travel, voucher examination and travel payment for Executive Office.
- Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.
- Prepare for trial by performing tasks such as organizing exhibits.
- Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.
- Meet with clients and other professionals to discuss details of case.
- File pleadings with court clerk.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Attend meetings to record minutes.
- Greet visitors and determine whether they should be given access to specific individuals.
- Effectively wrote and corrected Command instructions with minimal errors.
- Over saw the Command Administrative Department, including writing/proofing TAD order for Aegis Ashore Romania detachment.
Administrative Assistant/Defense Travel Service Coordinator/Program Support Specialist
Carrier Airborne Early Warning Squadron 120
12.2012 - 02.2014
- Provided excellent customer service: Ability to manage phone and face-to-face customer transactions.
- Provided exceptional support in all administrative functions including data entry, receptionist duties, file organization, research and development, Official Mail Management: Receipt, appropriate handling, and distribution of U.S. Mail.
- Navy correspondence: Preparation of standard Navy correspondence, letters, and messages.
- Excellent familiarization with preparation of evaluations and reports of fitness.
- Processed personnel actions such as leave, pay, Page 2 preparation, and SGLI, travel, and security clearances with in JPAS.
- Records Management: File storage, maintenance, archival, retrieval, and destruction.
- Drafting, typing, processing, submission, and distribution of awards.
- Assisted with resetting CAC card and processing new ID request.
- Managed travel payments, voucher examination and administrative maintenance of the Defense Travel System.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Attend meetings to record minutes.
- Greet visitors and determine whether they should be given access to specific individuals.
- Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
- Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
- Receive and place telephone calls.
- Organize and maintain law libraries, documents, and case files.
- Schedule and make appointments.
- Instituted a standard routing matrix to manager and location daily tasks more efficiently.
- Actively managed the Command Administrative Department, including writing/proofing over 1200 pieces correspondence for signature, and generating/tracking 300 recurring reports.
Assistant Operations Manager/Executive Assistant
Naval Computer and Telecommunication Station, Yokosuka Japan
10.2008 - 12.2012
- Provided exceptional assistance in all administrative functions including data entry, receptionist duties, file organization, research and development, Official Mail Management: Receipt, appropriate handling, and distribution of U.S. Mail.
- Navy correspondence: Preparation of standard Navy correspondence, letters, and messages.
- Excellent familiarization with preparation of evaluations and reports of fitness.
- Processed personnel actions such as leave, pay, Page 2 preparation, and SGLI, travel, and security clearances.
- Personnel accounting procedures including muster reports, gains, and losses.
- Records Management: File storage, maintenance, archival, retrieval, and destruction.
- Drafting, typing, processing, submission, and distribution of awards.
- Communicate changes in personnel policies and procedures and ensured compliance by all staff.
- Assisted with travel payments, voucher examination and administrative maintenance of the Defense Travel System.
- Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
- Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
- Receive and place telephone calls.
- Organize and maintain law libraries, documents, and case files.
- Schedule and make appointments.
- Standardized department filing system for increased efficiency in locating information in any filing center.
- Actively sought additional responsibilities and served as a key contributor on several committees and special projects.
Special Security Officer
Commander Submarine Group SEVEN
10.2005 - 10.2008
- Operating sophisticated Information Systems (IS) in an integrated software environment.
- Developing and implementing information workflow and file management procedures.
- Executing global networking functions.
- Operating secure communications devices.
- Performing general administrative duties performing personnel/physical security duties.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Special Security Officer
USS Decatur (DDG 73)
06.2002 - 10.2005
- Operating sophisticated Information Systems (IS) in an integrated software environment.
- Developing and implementing information workflow and file management procedures.
- Executing global networking functions.
- Operating secure communications devices.
- Performing general administrative duties performing personnel/physical security duties.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Assistant Operations Manager/Executive Assistant
Naval Security Group Activity, San Diego
06.2000 - 06.2002
- Operating sophisticated Information Systems (IS) in an integrated software environment.
- Developing and implementing information workflow and file management procedures.
- Executing global networking functions.
- Operating secure communications devices.
- Performing general administrative duties performing personnel/physical security duties.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Special Security Manage/Executive Assistant
Naval Security Group Detachment, San Diego
06.1997 - 06.2000
- Operating sophisticated Information Systems (IS) in an integrated software environment.
- Developing and implementing information workflow and file management procedures.
- Executing global networking functions.
- Operating secure communications devices.
- Performing general administrative duties performing personnel/physical security duties.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Ship's Serviceman
USS Blue Ridge (LCC 19)
11.1994 - 11.1997
- Managing and operating retail and service activities afloat.
- E-Commerce.
- Procuring ship's store stock.
- Receiving and managing retail inventory.
- Maintaining financial records and accounting systems.
- Maintaining inventory and procurement databases.
- Managing and operating ship's barber shops.
- Serving as Navy Cash Collections Agents.
- Operating and maintaining vending and Navy Cash ATM machines.
- Managing and operating ship's laundry services.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Worked in diverse environments including offices, ship's stores, barber shops, and laundry plants.
Ship's Serviceman/Storage Manager
Naval Air Station, Adak Alaska
11.1995 - 06.1997
- Managing and operating retail and service activities afloat.
- E-Commerce.
- Procuring ship's store stock.
- Receiving and managing retail inventory.
- Maintaining financial records and accounting systems.
- Maintaining inventory and procurement databases.
- Managing and operating ship's barber shops.
- Serving as Navy Cash Collections Agents.
- Operating and maintaining vending and Navy Cash ATM machines.
- Managing and operating ship's laundry services.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Worked in diverse environments including offices, ship's stores, barber shops, and laundry plants.
Education
Associate of Applied Business - Admin And Business Management
Skills
Administrative/Executive Support
Written/Verbal Communication
Timeline/Schedule Management
Organization/Planning
Business Development
Travel Program Management
Skilled Conflict Resolution
Staff Training & Development
Personnel Transfer/Gains
Marketing and Advertising
Event Planning
Analysis & Decision Making
Collaboration/Teamwork
Security Manager
Customer Relationship Management
Proficient in use of various computer hardware and software platforms
Strong leadership and team management skills
Technical expertise in water mitigation techniques and equipment
Excellent communication and customer service abilities
Analytical skills for assessing damage and creating mitigation plans
Familiarity with industry standards and safety protocols
Training
- SSO Navy Special Security Training – Office of Naval Intelligence
- Department of the Navy Administrative and Physical Security Course
- Cryptologic Technician Administrative Class “A” School (NEC 9190)
Strengths And Expertise
- Administrative/Executive Support
- Written/Verbal Communication
- Timeline/Schedule Management
- Organization/Planning
- Business Development
- Travel Program Management
- Skilled Conflict Resolution
- Staff Training & Development
- Personnel Transfer/Gains
- Marketing and Advertising
- Event Planning
- Analysis & Decision Making
- Collaboration/Teamwork
- Security Manager
- Customer Relationship Management
Timeline
Water Mitigation Manager - Ameritribe Restoration and Construction
08.2024 - 10.2024
Owner/Operator - 1-800 Water Damage of Virginia Beach
12.2016 - 07.2024
Admin Officer/Operations Manager/Program Support Specialist - SEAL Team TWO
02.2014 - 11.2016
Administrative Assistant/Defense Travel Service Coordinator/Program Support Specialist - Carrier Airborne Early Warning Squadron 120
12.2012 - 02.2014
Assistant Operations Manager/Executive Assistant - Naval Computer and Telecommunication Station, Yokosuka Japan
10.2008 - 12.2012
Special Security Officer - Commander Submarine Group SEVEN
10.2005 - 10.2008
Special Security Officer - USS Decatur (DDG 73)
06.2002 - 10.2005
Assistant Operations Manager/Executive Assistant - Naval Security Group Activity, San Diego
06.2000 - 06.2002
Special Security Manage/Executive Assistant - Naval Security Group Detachment, San Diego
06.1997 - 06.2000
Ship's Serviceman/Storage Manager - Naval Air Station, Adak Alaska
11.1995 - 06.1997
Ship's Serviceman - USS Blue Ridge (LCC 19)
11.1994 - 11.1997
Excelsior College - Associate of Applied Business, Admin And Business Management