Antoine R. Curry

Work History

Water Mitigation Manager

Ameritribe Restoration and Construction

08.2024 - 10.2024

Manage and oversee a team of technicians, ensuring they follow best practices and safety guidelines.
Provide training and mentorship to staff on water mitigation techniques, equipment usage, and safety protocols.
Assign tasks and manage schedules for efficient job completion.
Assess the scope of water damage by conducting on-site inspections.
Develop a comprehensive mitigation plan, including water extraction, drying, and restoration timelines.
Coordinate and monitor all phases of the mitigation process to ensure timely completion.
Serve as the primary point of contact for clients, explaining the mitigation process and setting realistic expectations.
Provide updates to clients on project progress and address any concerns or questions.
Ensure high levels of customer satisfaction through professional communication and quality service.
Inspect properties to determine the extent of water damage, including structural, electrical, and plumbing components.
Use moisture meters, thermal imaging, and other tools to detect hidden moisture.
Document findings with detailed notes, photographs, and reports.
Ensure all work complies with industry standards, such as IICRC guidelines.
Implement and enforce safety protocols to protect workers and occupants.
Stay updated on local, state, and federal regulations related to water damage restoration.
Ensure proper maintenance and availability of mitigation equipment, such as dehumidifiers, air movers, and extraction machines.
Monitor inventory levels for supplies and order replacements as needed.
Prepare detailed reports for clients and insurance companies, including damage assessments, mitigation steps taken, and costs incurred.
Maintain accurate job records for billing, compliance, and future reference.
Work closely with insurance adjusters to facilitate claims processing.
Provide detailed documentation and communicate the scope of work to ensure smooth claims approval.
Conduct final inspections to ensure all moisture has been properly mitigated and no secondary damage is present.
Verify customer satisfaction and address any lingering issues before closing out the project.
Build relationships with insurance companies, realtors, and property managers to generate new business.
Attend industry events and participate in local networking opportunities to promote the company's services.
Strong leadership and team management skills.
Technical expertise in water mitigation techniques and equipment.
Excellent communication and customer service abilities.
Analytical skills for assessing damage and creating mitigation plans.
Familiarity with industry standards (e.g., IICRC certifications) and safety protocols.

Owner/Operator

1-800 Water Damage of Virginia Beach

12.2016 - 07.2024

Operating Restoration Management System (RMS) in an integrated software environment.
Operating Third Party Associate (TPA) Programs (Alacrity, Contractor Connection and Code Blue).
Developing and implementing information workflow and file management procedures.
Executing global networking functions (BNI, Chamber of Commerce, and BizConnect).
Performing general administrative duties.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Admin Officer/Operations Manager/Program Support Specialist

SEAL Team TWO

02.2014 - 11.2016

Provides executive assistance to Commanding Officer and Executive Officer: Ability to manage calendars, phone, and face-to-face customer transactions.
Prepares and drafts all outgoing correspondence and command instructions in a timely manner.
Actively acts as Command Assistant Security Manager.
Communicate changes in personnel policies and procedures and ensured compliance by all staff.
Manages and arranges travel, voucher examination and travel payment for Executive Office.
Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.
Prepare for trial by performing tasks such as organizing exhibits.
Prepare legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.
Meet with clients and other professionals to discuss details of case.
File pleadings with court clerk.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
Attend meetings to record minutes.
Greet visitors and determine whether they should be given access to specific individuals.
Effectively wrote and corrected Command instructions with minimal errors.
Over saw the Command Administrative Department, including writing/proofing TAD order for Aegis Ashore Romania detachment.

Administrative Assistant/Defense Travel Service Coordinator/Program Support Specialist

Carrier Airborne Early Warning Squadron 120

12.2012 - 02.2014

Provided excellent customer service: Ability to manage phone and face-to-face customer transactions.
Provided exceptional support in all administrative functions including data entry, receptionist duties, file organization, research and development, Official Mail Management: Receipt, appropriate handling, and distribution of U.S. Mail.
Navy correspondence: Preparation of standard Navy correspondence, letters, and messages.
Excellent familiarization with preparation of evaluations and reports of fitness.
Processed personnel actions such as leave, pay, Page 2 preparation, and SGLI, travel, and security clearances with in JPAS.
Records Management: File storage, maintenance, archival, retrieval, and destruction.
Drafting, typing, processing, submission, and distribution of awards.
Assisted with resetting CAC card and processing new ID request.
Managed travel payments, voucher examination and administrative maintenance of the Defense Travel System.
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
Attend meetings to record minutes.
Greet visitors and determine whether they should be given access to specific individuals.
Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
Receive and place telephone calls.
Organize and maintain law libraries, documents, and case files.
Schedule and make appointments.
Instituted a standard routing matrix to manager and location daily tasks more efficiently.
Actively managed the Command Administrative Department, including writing/proofing over 1200 pieces correspondence for signature, and generating/tracking 300 recurring reports.

Assistant Operations Manager/Executive Assistant

Naval Computer and Telecommunication Station, Yokosuka Japan

10.2008 - 12.2012

Provided exceptional assistance in all administrative functions including data entry, receptionist duties, file organization, research and development, Official Mail Management: Receipt, appropriate handling, and distribution of U.S. Mail.
Navy correspondence: Preparation of standard Navy correspondence, letters, and messages.
Excellent familiarization with preparation of evaluations and reports of fitness.
Processed personnel actions such as leave, pay, Page 2 preparation, and SGLI, travel, and security clearances.
Personnel accounting procedures including muster reports, gains, and losses.
Records Management: File storage, maintenance, archival, retrieval, and destruction.
Drafting, typing, processing, submission, and distribution of awards.
Communicate changes in personnel policies and procedures and ensured compliance by all staff.
Assisted with travel payments, voucher examination and administrative maintenance of the Defense Travel System.
Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
Receive and place telephone calls.
Organize and maintain law libraries, documents, and case files.
Schedule and make appointments.
Standardized department filing system for increased efficiency in locating information in any filing center.
Actively sought additional responsibilities and served as a key contributor on several committees and special projects.

Special Security Officer

Commander Submarine Group SEVEN

10.2005 - 10.2008

Operating sophisticated Information Systems (IS) in an integrated software environment.
Developing and implementing information workflow and file management procedures.
Executing global networking functions.
Operating secure communications devices.
Performing general administrative duties performing personnel/physical security duties.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Special Security Officer

USS Decatur (DDG 73)

06.2002 - 10.2005

Operating sophisticated Information Systems (IS) in an integrated software environment.
Developing and implementing information workflow and file management procedures.
Executing global networking functions.
Operating secure communications devices.
Performing general administrative duties performing personnel/physical security duties.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Assistant Operations Manager/Executive Assistant

Naval Security Group Activity, San Diego

06.2000 - 06.2002

Operating sophisticated Information Systems (IS) in an integrated software environment.
Developing and implementing information workflow and file management procedures.
Executing global networking functions.
Operating secure communications devices.
Performing general administrative duties performing personnel/physical security duties.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Special Security Manage/Executive Assistant

Naval Security Group Detachment, San Diego

06.1997 - 06.2000

Operating sophisticated Information Systems (IS) in an integrated software environment.
Developing and implementing information workflow and file management procedures.
Executing global networking functions.
Operating secure communications devices.
Performing general administrative duties performing personnel/physical security duties.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Ship's Serviceman

USS Blue Ridge (LCC 19)

11.1994 - 11.1997

Managing and operating retail and service activities afloat.
E-Commerce.
Procuring ship's store stock.
Receiving and managing retail inventory.
Maintaining financial records and accounting systems.
Maintaining inventory and procurement databases.
Managing and operating ship's barber shops.
Serving as Navy Cash Collections Agents.
Operating and maintaining vending and Navy Cash ATM machines.
Managing and operating ship's laundry services.
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Worked in diverse environments including offices, ship's stores, barber shops, and laundry plants.

Ship's Serviceman/Storage Manager

Naval Air Station, Adak Alaska

11.1995 - 06.1997

Managing and operating retail and service activities afloat.
E-Commerce.
Procuring ship's store stock.
Receiving and managing retail inventory.
Maintaining financial records and accounting systems.
Maintaining inventory and procurement databases.
Managing and operating ship's barber shops.
Serving as Navy Cash Collections Agents.
Operating and maintaining vending and Navy Cash ATM machines.
Managing and operating ship's laundry services.
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Worked in diverse environments including offices, ship's stores, barber shops, and laundry plants.

Summary

Overview

Work History

Water Mitigation Manager

Owner/Operator

Admin Officer/Operations Manager/Program Support Specialist

Administrative Assistant/Defense Travel Service Coordinator/Program Support Specialist

Assistant Operations Manager/Executive Assistant

Special Security Officer

Special Security Officer

Assistant Operations Manager/Executive Assistant

Special Security Manage/Executive Assistant

Ship's Serviceman

Ship's Serviceman/Storage Manager

Education

Associate of Applied Business - Admin And Business Management

Skills

Training

Strengths And Expertise

Timeline

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