Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antoine Thomas

Chicago,IL

Summary

Dynamic small business owner with a proven track record at GoAheadPaintIt, excelling in customer relations and strategic planning. Enhanced customer satisfaction through exceptional service and relationship building, leading to increased repeat business. Strong team leader skilled in performance improvement and attention to detail, fostering a motivated work environment.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, attention to detail, and customer relations.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

23
23
years of professional experience

Work History

Owner

GoAheadPaintIt
05.2022 - 09.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.

Clerk

7-eleven
03.2021 - 05.2022
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Enhanced communication with external vendors, ensuring timely delivery of office supplies.
  • Purchased and maintained office supplies.
  • Evaluated overall store operations regularly to identify areas of improvement and implement necessary changes to enhance efficiency and customer experience.
  • Supervised the processing of shipments and timely stocking of merchandise on the sales floor.
  • Implemented effective visual merchandising displays that attracted customer attention while showcasing key products strategically.
  • Trained and developed sales team members for improved customer service and sales performance.
  • Managed inventory for optimum stock levels, reducing excess inventory costs.
  • Resolved customer complaints professionally and efficiently, fostering loyalty and repeat business.
  • Oversaw employee scheduling to ensure adequate coverage during peak hours.
  • Maintained a clean, organized store environment, promoting a positive shopping experience for customers.
  • Collaborated with store management to develop targeted marketing campaigns for increased sales growth.
  • Assisted in recruiting top talent by conducting interviews and making hiring decisions based on qualifications and cultural fit within the team dynamic.

Dishwasher

Pete's Kitchen
06.2020 - 05.2021
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.

Club Promoter

Vegas Tours
06.2006 - 03.2019
  • Created enticing visual materials, such as flyers and posters, to effectively advertise upcoming events and promotions.
  • Continuously adapted marketing strategies in response to changing market conditions, ensuring the club remained at the forefront of industry trends and customer preferences.
  • Maximized revenue by consistently meeting and exceeding sales targets for admission tickets and VIP packages.
  • Improved customer satisfaction by addressing concerns promptly and efficiently resolving any issues that arose during events or promotions.
  • Boosted club attendance by implementing strategic marketing campaigns and promotional events.
  • Utilized persuasive communication skills when engaging potential clients on-site or over phone/email inquiries about hosting private events at the club.
  • Developed strong relationships with clients, ensuring repeat business and positive word-of-mouth referrals.

Airmen

U.S. Navy
02.2002 - 12.2004
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

No Degree - Computer And Information Systems

DeVry University
Chicago, IL

High School Diploma -

Hirsch Metropolitan High School
Chicago, IL
06-1999

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Strategic planning
  • Customer service
  • Decision-making
  • Goal setting
  • Team leadership
  • Teamwork and collaboration
  • Attention to detail
  • Performance improvement

Timeline

Owner

GoAheadPaintIt
05.2022 - 09.2024

Clerk

7-eleven
03.2021 - 05.2022

Dishwasher

Pete's Kitchen
06.2020 - 05.2021

Club Promoter

Vegas Tours
06.2006 - 03.2019

Airmen

U.S. Navy
02.2002 - 12.2004

No Degree - Computer And Information Systems

DeVry University

High School Diploma -

Hirsch Metropolitan High School

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