Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Antoine Whisenant

Birmingham,AL

Summary

Proactive and goal-oriented professional with time management and problem-solving skills. Known for reliability and adaptability, with capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience

Work History

Security Ambassador

CAP
07.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Inventory Specialist

Schaffer Sports & Events
02.2020 - 11.2020
  • Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
  • Minimized inventory errors by closely examining and addressing discrepancies.
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Performed full inventory counts every Number days.
  • Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
  • Performed data entry and completed proper paperwork.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
  • Maintained an up-to-date knowledge of industry best practices and trends, ensuring continuous improvement in inventory management processes.
  • Cultivated relationships with suppliers to maintain timely and quality product sourcing.
  • Enhanced warehouse organization by redesigning storage layouts and implementing a barcode system for easy tracking.

Delivery Driver

Gulf Distributors
12.2023 - 12.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Delivery Courier

Amazon
07.2022 - 12.2023
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
  • Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
  • Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
  • Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
  • Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
  • Streamlined package processing by organizing incoming parcels according to priority level and destination location.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
  • Safeguarded sensitive materials during transport, adhering to strict confidentiality protocols when handling personal or proprietary information.

Car Detail Specialist

Detail Your Way
05.2017 - 04.2021


  • Optimized stock management by performing regular checks.
  • Performed full inventory counts every Number days.
  • Trained new employees on proper safety gear , Detailing procedures, ensuring consistency in processes across the team.
  • Performed data entry and completed proper paperwork.
  • Check and stock inventory on all supplies and chemicals at the end of
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Provided exceptional customer service and addressed customer inquiries.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.

Managed inventory of cleaning supplies and tools, ensuring availability and cost-effectiveness.

Education

GED -

Jefferson State Community College
Birmingham, AL

Skills

  • Warehouse organization
  • Discrepancy investigations
  • Stock replenishment
  • Warehouse operations
  • Documentation skills
  • Logistics planning
  • Microsoft office
  • Product identification
  • Equipment operation
  • Loss prevention
  • Shipping coordination
  • Order processing
  • Purchasing management
  • Storage solutions
  • Supply chain coordination
  • Paperwork coordination
  • Recordkeeping requirements
  • Shipment policies
  • Packaging management
  • Barcode scanning
  • Stock control
  • Inventory control
  • Customer service
  • Teamwork and collaboration
  • Stocking and organization
  • Shipping and receiving
  • Order fulfillment
  • Problem-solving
  • Pressure washing
  • Automotive detailing
  • Detailing equipment
  • Problem-solving abilities
  • Team leadership

Languages

English
Full Professional

Timeline

Security Ambassador

CAP
07.2024 - Current

Delivery Driver

Gulf Distributors
12.2023 - 12.2024

Delivery Courier

Amazon
07.2022 - 12.2023

Inventory Specialist

Schaffer Sports & Events
02.2020 - 11.2020

Car Detail Specialist

Detail Your Way
05.2017 - 04.2021

GED -

Jefferson State Community College
Antoine Whisenant