Antoine Yancey
Durham,NC
Summary
Results-driven sales and management professional with over 20 years of experience in leading successful teams and driving business growth. A dynamic and ambitious individual known for effective leadership, quick learning, and exceptional problem-solving skills. Proven track record of mentoring and tutoring team members to enhance their skills and contribute to overall success. Demonstrated ability to contribute to the growth of every organization during the tenure of employment. Seeking a challenging opportunity in the corporate world to leverage my leadership abilities and work collaboratively to propel both personal and organizational success. Committed to taking strategic steps for expansion and elevation towards a prosperous future.
Overview
22
22
years of professional experience
Work History
Sales and Operations
Hajoca Corporation
12.2006 - Current
- Liaised with sales and operations to facilitate communication and maximize workflow efficiency.
- Represented company in diverse district sales and operations activities.
- Verified overall customer plans to achieve sales and operations objectives.
- Participated in sales and operations meetings to assess performance and forecast and formulate necessary corrective actions.
- Keep record of and make deposits
- Train new employees up to the standards set by the company
- Maintain and build relationships with new and loyal customers
FOH Team Member
Ted's Montana Grill Inc.
05.2009 - 08.2014
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
Sales Associate
Basix Men Clothing
11.2008 - 05.2009
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Utility Worker
The Forest At Duke Retirement Community
05.2004 - 08.2006
- Cooking and maintaining a kitchen.
- Provide meals and dietary needs for the residents in the community.
- Assist with banquets and special events.
Cashier
Hardee's Restaurant
03.2003 - 04.2004
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Library Assistant
North Carolina Central University, NCCU
06.2002 - 08.2002
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Education
High School Diploma -
Northern High School
Durham, NC06.2006
Skills
- Sales Leadership
- Mentoring
- Staff Training
- Account Managing
- Strategic Planning
- Brand Development
- Direct Sales
- Systems and Software Expertise
- Time Management
- Goal Setting and Achievement
- Decision-Making
Timeline
FOH Team Member
Ted's Montana Grill Inc.
05.2009 - 08.2014
Sales Associate
Basix Men Clothing
11.2008 - 05.2009
Sales and Operations
Hajoca Corporation
12.2006 - Current
Utility Worker
The Forest At Duke Retirement Community
05.2004 - 08.2006
Cashier
Hardee's Restaurant
03.2003 - 04.2004
Library Assistant
North Carolina Central University, NCCU
06.2002 - 08.2002
High School Diploma -
Northern High School