Antoinette Bailey
CNA & Administration background
Elko,NV
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Administrative Assistant with knowledge of organizing, prioritizing, payroll, billing, filing, typing, xeroxing, maintaining files, computer input and spreadsheets
Overview
10
10
years of professional experience
10
10
MA/CNA Certification
10
10
Administrative Background
Work History
Administrative Assistant for Nursing Coordinator
Los Angeles County Fire Department Training Dept
- Transcribed and organized information to assist in preparing speeches and presentations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Executed record filing system to improve document organization and management.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Created and maintained databases to track and record customer data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
CNA
American Home Companion
1250 Lamoille Highway, Suite:416
07.2023 - Current
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Educated patients and family members on best home care practices for healing and recovery.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Upheld infection control and prevention policies across different patient-facing areas.
CNA
Highland Manor Nursing Home
2850 Ruby Vista Drive
10.2018 - 01.2020
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Reduced patient stress levels through effective communication and active listening skills.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Followed directions of licensed nurses to administer medications and treatments.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Education
Certificate of Completion - Caregiver Basic Training
Caregiver Training University
750 N. State Street07.2023
Certificate of Completion - CNA Program
Great Basin College
Elko, NV01.2020
Certified Medical Assistant
Bryan College
Federal Way, WA11.2000
Certificate of Completion - Administrative Assistant
Texas School of Business
Houston, TX03.1998
Skills
- Resident Care Partner
- Using a spectrometer
- Patient Care
- Patient Safety Management
- Vital signs monitoring
- Responding to emergencies
- Hospice Care
- Live-in Home Care
- Dementia / Alzheimer Care
- Prepared meals exercising patient diet
- Computer skills
- Insurance verification
- Office skills
- Patient Scheduling
- Document retrieval
- Records Management
- Writing reports
- Administrative Support
- Accounting skills
- Proposal Writing
- Meticulous attention to detail
- Meeting participation
- Data Entry
- Office Administration
- Spreadsheets
- Mail distribution
- Coordination
- Microsoft PowerPoint
- Appointment Scheduling
- Computer Proficiency
- Database and Client Management Systems
- Records Management Systems
- Credit and collections
- Insurance processing
- Internal Communications
- Invoice Processing
- Reading Comprehension
- Scheduling and calendar management
- Medical Terminology
- Multitasking and Time Management
- Contract agreement preparation
- Computer Skills
- Spreadsheet development
- Travel Coordination
- Microsoft Word
- Full-cycle accounting
- Scheduling
- Database Management
Certification
- CNA - Certified Nursing Assistant
- CMA - Certified Medical Assistant
- AA - Administrative Assistant
- Computer Training
cooking, yoga, meditation
Cooking is my Zen. I enjoy making healthy, low-carb, gluten-free,, vegan type dishes. i enjoy experimenting with all types of organic herbs and spices to enhance the flavor of my dishes. Yoga and pilates are a daily all over body stretching for various areas of my body to maintain overall flexibility and ease joint pain. daily. Meditation is a must for my inner peace and spiritual wellness.
Timeline
CNA
American Home Companion
07.2023 - Current
CNA
Highland Manor Nursing Home
10.2018 - 01.2020
Administrative Assistant for Nursing Coordinator
Los Angeles County Fire Department Training Dept
Certificate of Completion - Caregiver Basic Training
Caregiver Training University
Certificate of Completion - CNA Program
Great Basin College
Certified Medical Assistant
Bryan College
Certificate of Completion - Administrative Assistant
Texas School of Business