Antoinette Berner
Loveland,Co
Summary
Dynamic retail and sales professional with extensive experience in strategic planning and operational management, consistently delivering impactful results through effective leadership and resource optimization. Expertise in financial management, strategic growth, and customer relations has driven significant profit increases, cost reductions, and elevated customer service standards. Known for fostering team collaboration and cultivating an empowering work culture, with a proven ability to build strong relationships across diverse stakeholders in fast-paced environments. Committed to driving business growth and operational efficiency while adapting to new challenges to enhance organizational success.
Overview
7
7
years of professional experience
Work History
Owner/ Manager
E&J Appliance Repair
10.2022 - Current
- CSR/ Front desk
Truck dispatcher
Kiss Trucking
09.2019 - 09.2022
- Customer Service
Education
GED - Cosmetology course
Gates Chili High School
Gates, NY09-2004
Skills
- Capable of learning and handling new tasks in a timely manner
- Proficient in filing and appointment setting
- 10 years in management
- Valued organization skills
- Always friendly with a positive attitude
- Capable of spotting a problem and solving it
- Excellent customer service and phone etiquette
- Always capable of applying open communication and understanding
- Possesses the ability to take care of customers with ease
- Always fair and professional
- Ability to handle multiple tasks/errands in an organized manner
- Maintaining employee schedules while keeping the employees happy and productive
- Customer relations
- Small business operations
- Verbal and written communication
Timeline
Owner/ Manager
E&J Appliance Repair
10.2022 - Current
Truck dispatcher
Kiss Trucking
09.2019 - 09.2022
GED - Cosmetology course
Gates Chili High School