ANTOINETTE CARROLL
Waldorf,MD
Summary
Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
40
40
years of professional experience
Work History
Event Security Guard
Contemporary Services Corporation.
Upper Marlboro, MD
06.2022 - Current
- Assisted with crowd management during events held at the facility.
- Provided guidance and direction to event staff on crowd management issues.
- Provided support during special events at the facility, including crowd management duties.
- Adhered to company policies regarding crowd management techniques.
- Performed additional duties as requested by management such as ticket sales or crowd control.
- Monitored and secured the premises to prevent theft or unauthorized access to restricted areas.
- Assisted in emergency evacuations when necessary.
- Conducted security checks of attendees, staff and vendors to ensure safety and compliance with regulations.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Investigated complaints from guests related to safety issues or violations of policy.
- Managed traffic flow patterns both outside and inside the facility during high attendance periods.
- Provided guidance on crowd control management during events.
- Responded quickly and calmly to any emergencies that arose during an event.
- Provided friendly and professional assistance to employees, visitors and customers.
- Identified suspicious activity to determine appropriate response.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Operated metal detectors to screen visitors prior to entry into the event venue.
Physical Security Specialist
U.S. Army Research Laboratory
Adelphi, MD
11.2010 - Current
- As a Physical Security Assistant for the Operations and Physical Security Branch, I perform duties for both Physical Security and Information Security areas.
- I prepare and maintain 100% accountability of courier cards for the ARL organization.
- I maintain SCIF access control with little to no errors during organizational operations and deployments.
- I prepare and provide security training for personnel in the areas of Operational Security and Antiterrorism.
- Plan training for security awareness on a quarterly basis.
- Oversee the daily security procedures and operations that are being implemented per DoD requirements.
- Maintain OPSEC policies and procedures for ARL.
- Participate in crisis management.
- Conduct, maintain, and process OCONUS travel briefings.
- Review ARL Patents.
- Develop and maintain a criticality list.
- Coordinate with the 902d MI Group regarding OCONUS, the conference, visitors, and related issues.
- Support anti-terrorism/force protection
- Support the Emergency Management Program.
- Conduct Operations Security Training on an annual basis.
- Maintain 167 classified security containers.
- Maintaining a spreadsheet for each POC for the security container, changing security container combinations annually or when an individual no longer has access or is no longer employed at the ARL
- Maintain the classified destruction program for ARL for classified, unclassified documents, and media.
- Manage the visitor control screening process and procedures, and visitor access to secure spaces.
- Conduct spot checks prior to classified briefings and meetings to secure the rooms that are being used.
- Mission Partner Identity, Credential, and Access Management (MP ICAM) Security Manager (MPASM) for ARL.
- Troubleshoot questions and issues for ARL.
- Train and alternate MPASs for ARL.
- Submit requests through higher HQ for new and additional MP ICAM capabilities.
- Coordinate all MP ICAM matters with higher HQ.
- Manager, provision, appoint, authorize, and remove MPA(s) from MP ICAM when necessary.
- Perform other duties as assigned.
Security Officer
Detective Task Force
Waldorf, MD
02.2024 - 11.2024
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Checked for safety hazards and took corrective action when necessary.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Identified suspicious activity to determine appropriate response.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Patrolled crowds during events to preserve order and promote security.
- Completed incident reports to record security or loss prevention incidents.
- Verified photo IDs and tickets to allow guests passage.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Investigated all reported incidents of theft or vandalism on premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Reported safety hazards for remediation response.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Responded to alarms and conducted investigations as required.
- Documented security-related situations and submitted in-depth reports to superiors.
- Maintained accurate logs of all security related activities.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Assisted with crowd control during large events held at the facility.
- Guarded restricted areas to prevent unauthorized entry.
Intelligence Assistant
U.S. Army Research Laboratory
Adelphi, MD
10.2002 - 11.2010
- Served as an intelligence Assistant for the ARL Security Office
- Served as an Intelligence Assistant senior analysts on all matters pertaining to threats to ARL personnel, intelligence gaps, aspects of Counterintelligence on worldwide focus areas and intelligence relating to ground forces military capabilities, foreign military forces, operations, capabilities and trends to support all-source intelligence and threat production
- Prepare, produce, disseminate and present scheduled and unscheduled threat assessments, intentions, modus operandi, scope assessments and foreign intelligence plans
- Developing trends organizations/networks to include non-governmental organizations and state sponsors of terrorism as part of in-depth analysis tasking
- Ingrate results and draw conclusions from selected analytical approaches to prepare finished intelligence products, and provide timely and sound advice and recommendations through the chain of command
- Utilize open source research techniques and methodologies to recommend conclusions and findings to senior intelligence analysts based on correlating information from multiple sources to include local intelligence-related directives and guidance
- Represent the Senior Intelligence Officer at community meetings, threat working groups and emergency management working groups providing expert trend and predictive analysis
- Develop and maintain working level contacts in each working group
- Provide expert input to the technology protection plan, security classification guides and intelligence requirements to support the ARL Director's priority intelligence requirements (PIR)
- Communicate effectively, both orally and in writing, with scientists and engineers, senior analysts and counterparts to compile and organize data to complete assigned taskers
- Understand and apply the power and capability of computer technology and data files to conduct counterintelligence liaison and in-depth threat analysis
- Leverage unique data automation systems and open source databases used by the Intelligence and Security Division to increase the organizations efficiency as well as provide training and guidance in the use of these systems
- Brief senior staff and staff principals on multiple occasions, a duty normally performed by a more senior analyst
- Work with senior analysts and supervisors to organize projects and workload planning
- Develop and maintain close collaboration and liaison with counterparts in other government agencies such as, 902nd MI Group, U.S
- Army Operations Group, RDECOM, AMC and HQDA G2 to ensure that ARL's interests were adequately addressed by the Intelligence Community
- Administer foreign travel briefings on all ARL personnel and closely collaborate with the Special Security Officer (SSO) on SCI accessed personnel traveling OCONUS
- Perform other duties as assigned
Security Assistant/Trainee
U.S. Army Research Laboratory
Adelphi, MD
09.1992 - 10.2002
- Served as a Security Assistant/Trainee to the ARL Security Office
- Served as a direct point of contact to the Command Security Manager and performed tasks in support if information, physical, industrial, operational and personnel security disciplines
- Provided security guidance to other government agencies, contractors and subcontractors
- Received and reviewed security clearance applications on all personnel (military personnel, civilian employees, and contractors) for accuracy, completion, and validation of required information
- Clearance actions are associated with AOCs (Army Occupation Codes) and MOSs (Military Occupational Specialty) assigned to members of each unit and included: monitoring and verifying appropriate clearance status through JPAS; ensuring Non-Disclosure Agreements (NDAs/SF 312s) are executed IAW AR 380-67; initiation of periodic reinvestigations; fingerprinting personnel for submission of initial clearance requests and periodic reinvestigations; issuance of interim security clearances/access as required; and compilation, processing, submission, processing of visit certifications
- Maintained access rosters, personnel security files, and personnel databases in support of PERSEC management
- Assisted with the management of classified holdings, consistent with operation and statutory requirements AR 380-5
- Prepared and conducted required information security briefings
- Assisted in conducting security inspections to insure compliance with directives concerning dissemination, reproduction, transmission, storage and safeguarding, downgrading, reduction and destruction of classified material
- Investigated reports of security violations and/or possible compromise of classified information to the Command Security Manager
- Ensured that documents are in conformance with local staffing and publishing procedures
- Conducted briefings, orientations, security education training, and command inspections
- Commented on proposed changes to DA regulations and proposed appropriate local policies and procedures to implement this change
- Researched governing regulations for local adaptation and implementation
- Performed other duties as assigned
Clerk Typist
U.S. Army Harry Diamond Laboratory
Adelphi, MD
10.1985 - 09.1992
- Served as a Clerk Typist for the Security Office
- Worked with the Administrative Assistant to handle all of the administrative requirements of the division employees
- Developed spreadsheets in Microsoft Excel to organize, track and maintain the records (e.g
- Technical reports and publications, training and classes) for 100+ employees
Clerical Assistant
U.S. Army Harry Diamond Laboratory
Adelphi, MD
11.1984 - 08.1985
- Served as a Clerical Assistant-student Worker for Installation and Services office during my senior year in high school as a part of a Vocational Office Training Program
- I was responsible for notifying staff when individuals arrived for appointments
- Assisted with filing, prioritizing materials in order of relevance and/or access of information
- Balanced workload in a high-demanding working environment in a tactful and professional manner
- Provided data entry support using various manual and computerize record management systems
- Created orientation packets for students and retrieved employee records using various databases
- Performed other duties as assigned
Education
High School -
Parkdale High School
Riverdale, MD01.1985
Skills
- DoD Security Specialist Curriculum
- Information Security
- Original Classification
- Derivative Classification
- Marking Classified Information
- Security Classification Guidance
- Transmission & Transportation for DoD
- Physical Security
- Physical Security Measures
- Risk Management for DoD Security Program
- Personnel Security Adjudications
- Personnel Security
- Industrial Security
- Security Education & Training Program
- OPSEC Fundamentals
- OPSEC Reviewer Training
- Security Policies
- Principles & Programs
- Physical Security Planning
- Implementation
- GSA Smart Pay Travel Card
- JPAS/JCAVS Virtual Training
- Joint Personnel Adjudication System
- Personally Identifiable Information (PII)
- National Incident Management System
- National Response Framework
- Emergency Management
- Information Security Management
- Security Emergency Planning
- Counterintelligence
- Threat Awareness
- Insider Threat Awareness
- Insider Threat Program
- Counterintelligence Awareness
- Reporting
- Critical Thinking for Intelligence Analysts
- Technical Writing
- Microsoft Office
- Excel
- Word
- Outlook
- Historical Records Restricted Data Reviewers Course
Clearances
SECRET, TS/SCI, 01/01/84, Present
References
Available Upon Request
Honorsandawards
- 2018 ARL Award for Laboratory Operations, 11/01/18, Adelphi, MD
- 2016 ARL Award for Laboratory Operations, 10/01/16, Adelphi, MD
- Special Act/Service Award, 01/01/16, Adelphi, MD
- Army Research Laboratory Customer Service Award, 04/01/15, Adelphi, MD
- Individual Cash Award, U.S. Army Research Laboratory, 04/01/15, Adelphi, MD, Awarded for support of Open Campus Open House
- Commander's Award for Civilian Service, 03/01/15, Adelphi, MD, Providing critical support in the planning, management, and execution of ARL's security posture.
- Employee of the Quarter, 12/01/14, Adelphi, MD, Awarded for serving as Office Leader during Supervisors hardship.
- Army Research Laboratory Customer Service Award, 04/01/14, Adelphi, MD
- Army Research Laboratory Customer Service Award, 02/01/14, Adelphi, MD
- Army Research Laboratory Customer Service Award, 04/01/13, Adelphi, MD
- Army Research Laboratory Customer Service Award, 01/01/12, Adelphi, MD
- Individual Time off Awards, U.S. Army Research Laboratory, 12/01/12, Adelphi, MD
- Individual Time off Awards, U.S. Army Research Laboratory, 07/01/14, Adelphi, MD
- Certificate of Appreciation, U.S. Army Research Laboratory, 10/01/07, Adelphi, MD, Recognized for support during workshop.
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 09/01/07, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 11/01/08, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 03/01/09, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 05/01/09, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 07/01/09, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 03/01/11, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 05/01/11, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 12/01/11, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 10/01/12, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 07/01/13, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 06/01/15, Adelphi, MD
- Individual Cash Award for Ratings, U.S. Army Research Laboratory, 09/01/17, Adelphi, MD
Trainingandskills
- Introduction to the DoD Security Specialist Curriculum
- Introduction to Information Security
- Original Classification
- Derivative Classification
- Marking Classified Information
- Security Classification Guidance
- Transmission & Transportation for DoD
- Introduction to Physical Security
- Physical Security Measures
- Risk Management for DoD Security Program
- Introduction to Personnel Security Adjudications
- Introduction to Personnel Security
- Introduction to Industrial Security
- Developing a Security Education & Training Program
- OPSEC Fundamentals
- OPSEC Reviewer Training & Key Systems
- Security Policies, Principles & Programs & Facilities
- Physical Security Planning and Implementation
- GSA Smart Pay Travel Card
- JPAS/JCAVS Virtual Trng for Scty Professionals
- Joint Personnel Adjudication System/ Joint Personally Identifiable Information(PII)
- National Incident Management System
- National Response Framework
- Fundamentals of Emergency Management
- Introduction to Information Security Management Course
- Security Emergency Planning
- Integrating CI and Threat Awareness into your Security Program
- The Relationship between Counterintelligence and Security
- Insider Threat Awareness
- Establishing an Insider Threat Program for Your Organization
- Counterintelligence Awareness and Reporting Course for DoD Employees
- Critical Thinking for Intelligence Analysts Course
- Technical Writing
- Business Courses (Accounting I & II, Statistics, Macro & Micro Economics)
- Microsoft Office (Excel, Word, Outlook)
- Historical Records Restricted Data Reviewers Course
Timeline
Security Officer
Detective Task Force
02.2024 - 11.2024
Event Security Guard
Contemporary Services Corporation.
06.2022 - Current
Physical Security Specialist
U.S. Army Research Laboratory
11.2010 - Current
Intelligence Assistant
U.S. Army Research Laboratory
10.2002 - 11.2010
Security Assistant/Trainee
U.S. Army Research Laboratory
09.1992 - 10.2002
Clerk Typist
U.S. Army Harry Diamond Laboratory
10.1985 - 09.1992
Clerical Assistant
U.S. Army Harry Diamond Laboratory
11.1984 - 08.1985
High School -
Parkdale High School
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