Antoinette Cundiff
Valparaiso,IN
Summary
Seasoned Personal Caregiver Owner and Social Worker Case Manager with over 10 years of experience in client care and school administration. Proven ability to manage teams effectively while overseeing daily operations and delivering high-quality meal services for students. Currently leading Buttercup Personal Care Agency, demonstrating strong leadership and a commitment to compassionate, client-centered care. Core competencies include decision-making, team management, and operational oversight.
Owner of Buttercup with a strong background in healthcare coordination and client documentation. Proven track record in mentoring staff, enhancing team performance, and delivering quality care outcomes. Expertise in CPR and staff training, combined with a commitment to fostering client companionship. Seeking to leverage skills to drive excellence in healthcare services.
Overview
32
32
years of professional experience
Work History
Personal Caregiver Owner
Buttercup Personal Care Agency
Valparaiso, IN
08.2023 - Current
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed financial statements monthly in order to assess financial health of the organization.
- Oversaw daily operations of the business and provided guidance when needed.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary, and scheduling appointments.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Kept up-to-date on regulatory changes affecting business operations.
- Manage and oversee all operations of the personal care agency, ensuring compliance with local and state regulations, and high-quality service delivery.
- Develop personalized care plans for each client, addressing their specific needs and preferences.
- Administer budgets, track finances, and manage billing, payroll, and other business operations.
- Maintain strong relationships with clients, families, and healthcare providers to ensure exceptional service and satisfaction.
Attendant Care Provider
Care giver homes Agency
Minneapolis, MN
01.2015 - 07.2023
- Assisted with meal planning to meet nutritional plans.
- Administered medication as prescribed by physicians in accordance with state regulations.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Provided ongoing compassionate patient care for each client.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
- Assisted with meal preparation and ensured proper nutrition was maintained.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and transferring.
- Consulted with client care team to continually update care plans.
- Followed care plan and directions to administer medications.
- Instructed family members on how to provide bedside care.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Accompanied clients to doctor appointments or other errands outside the home.
- Encouraged development of independent living skills such as shopping and budgeting.
School Nutrition Head Cashier
Gary Public School System
Gary, IN
08.1993 - 08.2011
- Supervised and coordinated the daily operations of the school lunch program, ensuring that meals were prepared and served in accordance with health standards and safety regulations.
- Managed scheduling of cashier shifts to ensure adequate coverage during peak hours and special events.
- Collaborated with other department heads to streamline operations and enhance interdepartmental communication.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Coached, mentored and trained team members to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed a team of kitchen staff, providing training, support, and fostering a collaborative, efficient environment.
- Created menus in compliance with federal and state nutritional guidelines, ensuring that students had access to healthy, balanced meals.
- Monitored inventory levels, ordered supplies, and managed the budget for the food service program.
Toll Road Supervisor
Indiana Toll Road
Gary, IN
02.2003 - 02.2011
- Conducted safety training sessions for personnel; maintained compliance with OSHA regulations.
- Prepared reports summarizing operational data, such as expenditures and man-hours worked, for review by the senior management team.
- Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
- Reviewed accident reports and implemented changes to reduce risk of future incidents.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Managed personnel, equipment, materials, and budgets for all road construction and repair projects.
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Resolved conflicts between workers in an effective manner; addressed grievances promptly according to company policy.
- Maintained records of daily operations including labor hours, equipment usage, material consumption.
- Analyzed traffic patterns and identified areas requiring additional resources or modifications in order to improve efficiency.
Social Worker Case Manager
State of Indiana Family Social Services FSSA
Gary, IN
01.2007 - 01.2011
- Maintained confidentiality through stringent handling of charts and data.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Collaborated with community partners to ensure that clients received appropriate services or referrals.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Educated families about available community resources that could help them improve their quality of life.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Maintained accurate case records, including progress notes, evaluations, treatment plans, discharge summaries and other required documentation.
- Advocates on behalf of families when needed in order to ensure that their rights are respected and their needs are met.
- Actively listened to clients' concerns while providing emotional support throughout the course of treatment.
Education
Some College (No Degree) - Business Management And Computer Information System
Purdue Calumet
Hammond IndianaSkills
- Compassionate client care
- Quality program protocols
- State regulations
- CPR certified
- Housekeeping tasks
- Physical therapy support
- Healthcare coordination
- Decision making aptitude
- Cash management
- Staff training
- Training and onboarding
- Staff management and training
- Budgeting and financial management
- Client Relationship Management
- Health and Safety Compliance
- Menu planning and nutritional standards
- Strategic Planning and Problem Solving
- Excellent communication and interpersonal skills
- Conflict Resolution and Problem-Solving
- Time management and organizational skills
Timeline
Personal Caregiver Owner
Buttercup Personal Care Agency
08.2023 - Current
Attendant Care Provider
Care giver homes Agency
01.2015 - 07.2023
Social Worker Case Manager
State of Indiana Family Social Services FSSA
01.2007 - 01.2011
Toll Road Supervisor
Indiana Toll Road
02.2003 - 02.2011
School Nutrition Head Cashier
Gary Public School System
08.1993 - 08.2011
Some College (No Degree) - Business Management And Computer Information System
Purdue Calumet
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