Antoinette Davis
Parker,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Home Health Aide
Comfort Keepers
Aurora, CO
03.2023 - Current
- Provided companionship and monitored health condition of clients.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Participated in developing individualized care plans based on medical orders and assessments.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Assisted in ambulation and exercise routines for clients.
Home Health Aide
Home Instead
Castlerock, CO
02.2020 - 05.2021
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Educated families about available resources for home health care services in the local community.
Front End Supervisor
Costco Wholesale Corp
Parker, CO
10.2007 - 05.2018
- Assisted management team in developing operational strategies that improved overall store performance.
- Established key performance indicators for front end personnel and monitored progress against them regularly.
- Investigated incidents reported by customers or staff members involving theft or fraud at the checkout area.
- Conducted regular performance evaluations of front end personnel.
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Trained new employees in customer service techniques and store policies.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Resolved customer complaints in a professional manner.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
Education
Some College (No Degree) - general courses
Des Moines Community College
Des Moines, IASkills
- Documentation
- Behavioral support
- Quality program protocols
- Interpersonal Communication
- Behavior redirection
- Case management experience
- Schedule Management
- Client documentation
- Care Plan Management
Certification
- state certified in Home Health care
Timeline
Home Health Aide
Comfort Keepers
03.2023 - Current
Home Health Aide
Home Instead
02.2020 - 05.2021
Front End Supervisor
Costco Wholesale Corp
10.2007 - 05.2018
Some College (No Degree) - general courses
Des Moines Community College