Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Antoinette Edwards

Summary

Seasoned Operations Manager and talented leader with 18 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

6
6
years of professional experience

Work History

Operation Manager

Sodexo Government Services
10.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Food Production Manager

Sodexo Government Services
05.2020 - 10.2022
  • Enforced health and safety protocols to promote safe working environment.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Planned menus based off the "fuel to fight " program for the soldiers. A program designed to focus on the health of the Marine Corps and ensures the active duty military have options to be "mission ready while also enhancing their physical performance.
  • Worked with an executive chef and nutritionist for Sodexo on developing healthier options acceptability factor, portions sizes,nutrients content, and recipes for the soldiers.
  • Ensured all Sodexo and Government Culinary Standards were met including recipe compliance and food quality.
  • Reviewed a nutritional analysis report on a weekly basis.
  • Responsible for planning and procuring all food and drinks for the establishment.



Food Service Manager

Sodexo Government Services
05.2019 - 05.2020
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Senior Cook

Sodexo Government Services
04.2017 - 05.2019
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Assisted with menu development and planning.

Education

Associate of Science -

Craven Community College
New Bern, NC

Bachelor of Science - Business Administration And Management

UNCW
Wilmington, NC
05.2028

Culinary Arts

CCCC
Jacksonville, NC
05.2019

Associate of Arts - General Studies

CCCC
Jacksonville, NC
05.2016

Skills

  • Staff Management
  • Policy and Procedure Implementation
  • Oracle Solaris
  • Negotiation
  • Planned Equipment Constraints
  • Menu and Recipe Planning

Accomplishments

Serve- Safe Certified

Subject Matter Expert (SME), Mise En Place, Sodexo, May 2022 – present

Green Belt/Black Belt Lean Six Sigma Course, Craven CC, Completion Sept 2022

Selected “Employee of the Year”, 2017, Sodexo

Started with the company in 2004 have worked my way up through the ranks to my current position.

Timeline

Operation Manager

Sodexo Government Services
10.2022 - Current

Food Production Manager

Sodexo Government Services
05.2020 - 10.2022

Food Service Manager

Sodexo Government Services
05.2019 - 05.2020

Senior Cook

Sodexo Government Services
04.2017 - 05.2019

Associate of Science -

Craven Community College

Bachelor of Science - Business Administration And Management

UNCW

Culinary Arts

CCCC

Associate of Arts - General Studies

CCCC

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Antoinette Edwards