Antoinette Ellis
New Castle,DE
Summary
Experienced leader with a strong record of driving customer satisfaction and revenue growth at UniFirst Uniform. Skilled in operations management and complex problem-solving, with a proven ability to develop staff and enhance team performance. Demonstrated success in achieving substantial sales growth through strategic account targeting and a commitment to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Assistance Manager
Dan Richard
02.2020 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Rep Driver
Uni Frist Uniform
02.2021 - 06.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
No Degree -
Arcadia University
Glenside, PAHigh School Diploma -
Little Flower Catholic High School
Philadelphia, PA06-2003
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Operations Management
- Staff Management
- Staff Development
Languages
English
Full Professional
Timeline
Sales Rep Driver
Uni Frist Uniform
02.2021 - 06.2023
Assistance Manager
Dan Richard
02.2020 - 10.2024
No Degree -
Arcadia University
High School Diploma -
Little Flower Catholic High School