Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antoinette Esquibel

Las Vegas,New Mexico

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

13
13
years of professional experience

Work History

Client Service Representative

Elevate
03.2022 - 05.2023
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed 30 incoming calls, providing prompt and accurate information to clients about products and services.
  • Maintained accurate record-keeping with proactive attention to client information updates.

Administrative Assistant

Conroe Tax
01.2019 - 02.2022
  • Answered multi-line phone system, route calls, delivering messages to staff and greeting visitors.
  • Quote, invoice and billing via QuickBooks.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • I interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Patient Services Representative

Memorial Hermann Hospital
01.2017 - 01.2019
  • Established and maintained thorough and updated nutritional information, diets and patient data.
  • Ran daily census reports and billed appropriate departments for services rendered.
  • Served as liaison between patients, families and other healthcare providers on behalf of patient’s dietary needs.
  • Answer patient and providers telephone calls promptly and in an appropriate manner.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff.

Insurance Sales Agent

Independantly Employed
01.2010 - 01.2018
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Responded to customer requests for products, services and company information.
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
  • Conducted daily follow-up calls to answer client's questions and manage sales process.

Education

High School Graduate -

Nimitz High School
Houston, TX

Some College (No Degree) -

Lone Star College
Conroe, TX

Skills

  • Microsoft Office/Word/Teams
  • QuickBooks/Workday
  • Database management/Date entry
  • Analytical skills
  • Strong empathy/Client relations

Timeline

Client Service Representative

Elevate
03.2022 - 05.2023

Administrative Assistant

Conroe Tax
01.2019 - 02.2022

Patient Services Representative

Memorial Hermann Hospital
01.2017 - 01.2019

Insurance Sales Agent

Independantly Employed
01.2010 - 01.2018

High School Graduate -

Nimitz High School

Some College (No Degree) -

Lone Star College

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