ANTOINETTE FERRARA
boca raton,FL
Summary
Dedicated and dependable professional with nearly four years of experience working within the school system and a strong background in food service, student support, administrative assistance, and customer relations. Known for being hardworking, organized, and willing to go above and beyond to ensure students, staff, and daily operations are well supported. Experienced working in fast-paced environments while maintaining professionalism, patience, and a positive attitude. Brings additional administrative experience with scheduling, invoicing, work orders, permits, computer systems, and day-to-day office operations.
Overview
7
7
years of professional experience
Work History
Part-Time Secretary
561-FixHomes
01.2023 - Current
- Provide administrative and secretarial support for day-to-day business operations.
- Assist company owners with administrative tasks and operational needs as requested.
- Assist with invoicing, customer communication, and maintaining organized records.
- Communicate professionally with customers and assist with addressing questions and service needs.
- Provide flexible support to help ensure daily operations run efficiently.
- Handle permitting responsibilities and assist with coordinating necessary documentation.
- Managed day-to-day construction operations
Per Diem Secretary
Quick Appliance/Vent Service
01.2020 - Current
- Provide administrative support on an as-needed/per diem basis.
- Assist with customer relations, scheduling, work orders, and general office responsibilities.
- Assist with invoicing and maintaining accurate customer and service information.
- Communicate with customers professionally regarding service needs and appointments.
- Provide administrative assistance to support the company's daily operations.
- Step in as needed to help maintain an organized and efficient office environment.
Cafeteria Staff
LOGGERS' RUN MIDDLE SCHOOL
01.2022 - 01.2026
- Provide daily food service support to students and staff in a busy school cafeteria environment.
- Supported cafeteria management to ensure efficient daily operations and high-quality service.
- Operate the cafeteria computer/POS system and accurately process student and staff transactions.
- Operated cafeteria computer/POS system to process student and staff transactions accurately and efficiently.
- Assist and communicate with students and staff while maintaining a positive, welcoming, and respectful environment.
- Maintained cleanliness and organization of food inventory and preparation areas to meet safety standards.
- Adapt quickly to changing needs and high-volume periods while remaining calm and professional.
- Frequently take initiative to assist coworkers and support the overall operation beyond assigned responsibilities.
Front Desk / Administrative Assistant
Hybrid Medical Solutions
01.2020 - 01.2022
- Managed front-desk responsibilities in a busy medical office environment.
- Greeted patients and provided professional, courteous customer service.
- Answered phones, assisted with scheduling, and communicated with patients and staff.
- Assisted medical assistants with daily office responsibilities and patient flow.
- Maintained an organized and professional front-office environment.
- Supported the office manager with administrative and operational tasks.
- Demonstrated the ability to work effectively with patients, medical staff, and management.
Education
High School Diploma -
Boca Raton, FLSkills
- Student & Staff Support
- Administrative Support
- Time management
- Permits & Documentation
- Fast-paced adaptability
- School Cafeteria Operations
- Computer & POS Systems
- Communication & Teamwork
- Work Orders & Scheduling
- Customer Service
- Food service
- Invoicing management
- Administrative Functions
Personal Information
Title: School Support Professional | Cafeteria & Administrative Experience
Timeline
Part-Time Secretary
561-FixHomes
01.2023 - Current
Cafeteria Staff
LOGGERS' RUN MIDDLE SCHOOL
01.2022 - 01.2026
Per Diem Secretary
Quick Appliance/Vent Service
01.2020 - Current
Front Desk / Administrative Assistant
Hybrid Medical Solutions
01.2020 - 01.2022