A position in the field of Social/Human Services requiring an effective communicator with excellent coaching skills, a proactive style of management, and the ability to work with diverse populations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Family Wrap Specialist
The Centers, Heights Suburban Collaborative
08.2023 - Current
Manage a caseload of 10 to 12 families referred by Department of Children and Family Services
Aid in building, restoring and maintaining family capacity and skills by linkage to physical health, mental health, developmental services, housing, employment, occupational, parenting skills, social skills, and other supportive services
Assist families in crisis by providing immediate basic needs, financial assistance and creating short term goals for mental and physical stabilization
Attend and actively participates in Department of Child and Family Service Team Decision Meetings as a community advocate for families facing emergency, temporary and permanent removal of biological children
Demonstrated adherence to Department of Child and Family Service contractually required note and form submission standards (includes service plans and Arizona Self-Sufficiency Matrix)
Apply the Integrated Core Practice principles, which includes community partnership, teamwork, cultural competence, respect, accountability, and continuous quality improvement
Consistently attends and collaborates with other Wraparound Team members by attending Department of Child and Family Service trainings and informational meetings, individual/group supervisions and community Wraparound Team monthly meetings.
Qualified Mental Health Specialist
Champion HealthCare
12.2022 - Current
Provide crisis intervention when appropriate and necessary
Coordination and completion of client quarterly CORE-10, Columbia-SSRS and crisis plan
Implement behavioral interventions in school setting with assigned clients in collaboration with school administrator
Perform case management functions such as, linkage to resources, skill building and advocating
Facilitate trauma processing and recovery using CBT method.
Volunteer Guardian Program Manager
Lifeline, inc
06.2019 - 11.2022
Lead in the selection of new staff, provide ongoing education and training, supervision and performance evaluations for program staff
Track programmatic outcomes for monthly reporting to direct supervisor and key program funders
Act as legal guardian of person over 70 individuals under program in accordance with all Ohio Supreme Court governing rules and regulations
Review and gather collateral information on all program referrals, submit application to probate court, appear before judge on behalf of referent to advocate for guardianship of person appointment
Effectively manage existing relationships and develop new with community partners, members and community organizations to increase program awareness and growth
Attend treatment team meetings on behalf of assigned individuals approving treatment plans, medication management plans and housing plans for continued mental and physical health stabilization
Provides crisis intervention and emergency assistance through assessment, referrals and collaboration with hospital teams and community mental health professionals
Attend community partnership meetings to collaborate on long-term solutions for chronically homeless, mentally and physically ill individuals.
Acute Community Psychiatric Treatment Specialist
Beacon Health
07.2017 - 07.2019
Conduct ongoing assessment of clients to develop individual service plans that address needs and client selected goals
Provides support to clients and families in crisis situations and educate in crisis management
Collaborates with clinical teams at various psychiatrist hospitals to develop a plan for Beacon Health clients who need ongoing psychiatrist care following discharge
Attends and participates in monthly State Hospital board beds meetings and Lake Health Hospital Crisis meetings to discuss and plan care for acute clients.
Therapeutic Tudor
Beech Brook
01.2017 - 05.2017
Provide education services using Corrective Reading curriculum to 4th and 5th grade students.
Build and maintain effective working partnership with educational staff, therapist and caregiver
Provide crisis support to ensure safety of students
Adapt services to meet the educational and emotional needs of individual students
Identify strengths and weaknesses to build confidence and improve reading skills.
Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Visitation Coach
Beech Brook
01.2016 - 01.2017
Develop and maintain a service relationship with foster youth and family, biological family and JFS caseworker
Assess and create individualized goals for biological parents to improve family dynamics
Teach and provide information to biological family on positive behavior management, communication skills, relationship enhancement skills and healthy meal planning
Advocate for children and families within the context of the case plan including ideas to improve family services
Assure both physical and emotional safety of children during visitation with biological parents
Provide crisis intervention and mediation using verbal de-escalation techniques as necessary
Document interactions with families notating progress and incidents in agency reporting system within 24 hours after visit.
Created and implemented innovative strategies to engage families in coaching journey.
Job Coach Supervisor
Vocational Guidance Services
01.2014 - 01.2015
Train, direct, coach and develop a team of up to 20 Job Coaches
Select, interview and hire new Job Coaches
Plan, assign, and schedule Job Coaches for community assignments
Prepare and deliver performance evaluations, implement disciplinary action, address complaints and resolve problems within the team
Act as an advocate for consumers on the job site
Work one on one with consumers referred for personal adjustment services
Maintain relationships with community site management including face to face visits.
Developed and maintained relationships with community resources to support job coaching.
Job Coach
Vocational Guidance Services
01.2012 - 01.2014
Assist adolescent and adult consumers in the development of an individualized success plan
Provide consumers with necessary supports to achieve measurable objectives as set out in the individualized success plan
Act as an advocate for consumers on the job site
Provide employers with information on effectively working with individuals with disabilities
Provide accurate and timely case notes as necessitated by case management and as requested by supervisor within 24 hours of coaching session.
Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Education
Bachelor's Degree - Social Work
Youngstown State University
Youngstown, OH
06.2024
Associate of Arts - Human Services
Lakeland Community College
Kirtland, OH
2013
Skills
Skilled Community-Based Psychiatric Case Manager
Client Advocacy
Trauma Informed Care Framework
High-Risk Populations Identification
Therapeutic Crisis Intervention (TCI)
Risk Assessments
Safety Planning
Group Facilitation
Treatment Planning
Case Documentation
Court Hearings
Solution-Based Interventions
Family Reunification
Cognitive Behavior Therapy
Developmental Disabilities
Multidisciplinary Team Collaboration
Certification
Management (4 years)
Coaching (5 years)
Counseling (4 years)
Community Outreach (4 years)
Case Management (4 years)
Training (3 years)
Microsoft Office (10+ years)
Crisis Intervention (4 years)
Crisis Management (4 years)
Advocacy (5 years)
Supervising
Additional Information
Willing to relocate: Anywhere. Authorized to work in the US for any employer.