Antoinette Garner
Madison,MS
Summary
Dedicated professional with proven customer service skills and a strong sense of responsibility. Known for maintaining organized environments and enhancing customer experiences.
Dependable and adaptable individual with over a decade of experience in customer-focused roles. Skilled in teamwork, problem-solving, and time management, consistently achieving positive outcomes in fast-paced environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Self-Employment
Southern Hospitality Bouquet
Greenwood, Ms
11.2010 - 06.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a visually appealing, clean, and well-organized retail space to maximize customer experience.
- Increased sales with exceptional customer service skills while managing the retail portion of the business.
- Maintained a clean and organized work station, ensuring a positive retail environment for customers.
- Self-motivated, with a strong sense of personal responsibility.
PCA
Angel of Mercy Hospic Care
Greenwood, MS
08.2009 - 05.2011
- Improved patient comfort by providing compassionate and attentive care.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Supported needs of 5+ residents under long-term care.
Cashier
CASHIER , The Georgia Department of Transportation Project on GA-400
ATLANTA, GA
07.2006 - 03.2007
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring balanced transactions daily.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to enhance workflow and operational efficiency.
- Developed familiarity with department policies and procedures for effective support delivery.
Sales Associate
Dillard's Atlanta Station
Atlanta, GA
06.2006 - 12.2006
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to optimize product displays and customer engagement.
- Processed transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Responded promptly to customer inquiries, providing information on promotions and store policies.
- Participated in training sessions to enhance product knowledge and sales techniques.
PCA
Just For You Home Health Services
Atlanta, GA
05.2005 - 11.2005
- Documented patient interactions and care provided in compliance with regulations.
- Collaborated with healthcare team to enhance overall patient experience.
- Educated patients on basic health practices to promote wellness and independence.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
File Clerk
Mississippi Department of Revenue
CLINTON,MS
04.2004 - 08.2004
- Organized and maintained filing systems for efficient document retrieval
- Processed incoming and outgoing correspondence to ensure timely distribution
- Assisted in data entry tasks to update electronic records accurately
- Collaborated with team members to streamline document handling procedures
PCA
Complete Health Care Services
GREENWOOD, MS
02.2003 - 12.2003
- Assisted patients with daily living activities and personal care needs.
- Monitored patient conditions and reported changes to nursing staff.
- Maintained cleanliness and organization of patient areas and equipment.
- Supported implementation of individualized care plans for diverse patient needs.
- Adapted quickly to changing patient requirements and care protocols.
- Assisted with mobility and transfers, utilizing safe lifting techniques to promote patient safety.
Education
No Degree - Psychology
Holmes Community College
Goodman, MSHigh School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA05.2005
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Decision-making
- Dependable and responsible
Accomplishments
- Achieved Sales of The Month through effectively helping with Store meet Application goals.
Certification
- Designer wear clothing License - Ssense Private Sale
Languages
English
Timeline
Self-Employment
Southern Hospitality Bouquet
11.2010 - 06.2024
PCA
Angel of Mercy Hospic Care
08.2009 - 05.2011
Cashier
CASHIER , The Georgia Department of Transportation Project on GA-400
07.2006 - 03.2007
Sales Associate
Dillard's Atlanta Station
06.2006 - 12.2006
PCA
Just For You Home Health Services
05.2005 - 11.2005
File Clerk
Mississippi Department of Revenue
04.2004 - 08.2004
PCA
Complete Health Care Services
02.2003 - 12.2003
No Degree - Psychology
Holmes Community College
High School Diploma -
Cornerstone Christian Correspondence School