Summary
Overview
Work History
Skills
Timeline
Generic

Antoinette A Gigi-Grady

Leesville,LA

Summary

Highly skilled management professional with 8 years of experience in operations, team management, regulatory compliance and strategic planning. Results-oriented, decisive leader with proven success in implementing effective process improvements. Pragmatic and focused in dynamic and fluid environments.

Overview

10
10
years of professional experience

Work History

Director of Administration

Secure Hauling
Remote
06.2020 - Current
  • Managed scheduling for over 20 brands for product deliveries, manufacture transport, payments, and vehicle maintenance while referencing the internal tracker for appointment times.
  • Performed AR duties including invoicing, investigating chargebacks, discrepancies and reconciliations.
  • Implemented processes to improve the workflow of AR roles on team, which improved time work and aged receivables by 85%
  • Implemented new policies, created training materials, and worked with managers to optimize operational procedures and establish clear objectives.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Updating invoices along with drivers documentation for deliveries when orders need adjustments.
  • Communicate with brand partners, assisting them in editing orders as necessary then resubmitting updated and edited invoices to retailers.
  • Assisting drivers as they are at the retail shops, acting as communication liaison between shops and brands.
  • Being in charge of communications within company assigned territories.

Assistant Store Manager

Safeway
San Francisco, CA
08.2017 - 06.2020
  • Completed frequent walk-throughs and directed team members to ensure OSHA, Health department, and Safety guidelines are followed
  • Responsible for managing and scheduling over 200 employees
  • Assisted in the overall day-to-day operations of the store including continuous engagement with team huddles to achieve desired sales and results.
  • Interview, hire, and promote company employees for each department.
  • Increased sales with proper inventory management and promotional sales and marketing
  • Completed RLD program (Leadership Training)

Administrative Personnel

SF Clubs
San Francisco, CA
12.2014 - 07.2017
  • Bookkeeping; Cash Handling
  • Maintain; Create; and organize guest lists in accordance with occupancy standards
  • Handle all communication and scheduling of events
  • Tracked attendance to ensure occupancy standards
  • Prepared, planned and organized promotional events
  • Market outreach and promoting via social media, email and other communication methods to encourage venue attendance

Copy & Print Center Supervisor

STAPLES
South San Francisco, CA
12.2014 - 07.2016
  • Handled logistics and inventory
  • Completed customized projects per customer requests
  • Assist with price changes; advertisement; displays; product tags
  • Create and reorganize planograms
  • Responded to and handled all customer concerns
  • Leading the team to excel to budget goal, rewards, and BDP

Skills

  • Microsoft Office Proficient (Word, Excel, Powerpoint Presentation)
  • Schedule management
  • Recruiting and Hiring
  • Multiple project coordination
  • Policy/program development
  • Cross-functional team management

Timeline

Director of Administration

Secure Hauling
06.2020 - Current

Assistant Store Manager

Safeway
08.2017 - 06.2020

Copy & Print Center Supervisor

STAPLES
12.2014 - 07.2016

Administrative Personnel

SF Clubs
12.2014 - 07.2017

Similar Profiles

CREATE PROFILE
Antoinette A Gigi-Grady