Antoinette Hopson
Memphis,TN
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Cashier/Retail Sales Associate
Lebonheur Children's Hospital/ Compass Group
2022.08 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Prepared business analysis and sales reports.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy..
- Trained staff on product knowledge and procedures.
Brand Associate
Old Navy
2021.09 - 2022.07
- Assisted with development and implementation of organization brand strategy.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
Retail Sales Associate
Ross Dress for Less
2020.05 - 2022.07
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed cash register after end of shift to balance and record accurate transactions.
Cashier
Kroger
2018.07 - 2020.04
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Douglass High School
Memphis, TN05.2018
Skills
- Time management skills
- Customer Service
- Leadership
- Great communication and people skills
- Fast Learner
- Computer skills
- Organizational skills
- Money Handling
Timeline
Cashier/Retail Sales Associate
Lebonheur Children's Hospital/ Compass Group
2022.08 - Current
Brand Associate
Old Navy
2021.09 - 2022.07
Retail Sales Associate
Ross Dress for Less
2020.05 - 2022.07
Cashier
Kroger
2018.07 - 2020.04
High School Diploma -
Douglass High School
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