Guided and mentored a team of marketing specialists, helping them deepen their product knowledge and hone their skills in customer interaction, ensuring they met company standards and excelled in their roles.
Developed and rolled out marketing initiatives that sparked consumer interest and enhanced the overall customer experience, playing a direct role in boosting revenue across the region.
Proudly recognized in 2023 as the county’s top marketer, consistently achieving standout results in customer engagement and sales.
Built up a thorough understanding of the product line, allowing me to educate customers effectively and recommend the best solutions to meet their needs.
Created a supportive and performance-driven team environment through hands-on training, personalized mentoring, and regular feedback sessions.
PROPRIETOR
Skintyme
Sumter, SC
01.2015 - Current
Established and ran my own skincare business, handcrafting unique products and managing everything from production to marketing and sales.
Built a strong and loyal customer base by delivering high-quality, personalized products at local venues and events, creating memorable customer experiences.
Frequently awarded “Best Booth” honors for my engaging displays and customer-focused approach, which helped raise the brand’s profile and attract new clients.
Recruited and trained staff to maintain excellent service standards and a deep knowledge of our product offerings, contributing to steady business growth and customer satisfaction.
Designed and executed targeted marketing strategies that helped position the brand competitively in the local market, making Skintyme a memorable and sought-after name.
ASSISTANT MANAGER
Sears
Natick, MA
- 01.2008
Led and trained a team of cashiers, ensuring smooth, accurate transaction processes and friendly, effective customer service.
Coordinated shift schedules and managed team workflow to keep the store running efficiently during busy periods.
Supported daily store operations, from overseeing inventory and helping with customer inquiries to ensuring everything was in place for a positive shopping experience.