Antoinette Jelletich
Bakersfield,CA
Summary
Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Excelled in fast-paced environments, effectively solving problems and managing tasks, leading to increased efficiency.
Overview
14
14
years of professional experience
Work History
Home Health Aide
Christian Uribe
03.2014 - 05.2024
- Assisted my client with daily living activities, enhancing her independence and quality of life.
- Performed cleaning duties and maintained a clean, safe home environment to reduce falls and accidents
- Improved patient well-being by providing compassionate and attentive personal care.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Barista Trainer
Starbucks
03.2014 - 12.2016
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Handled cash and processed payments accurately to avoid errors.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Aviation Technician
US Navy
03.2010 - 03.2014
- Provided valuable assistance during aircraft repair.
- Ensured timely completion of work orders by prioritizing tasks according to urgency and importance.
- Greeted visitors upon arrival, offered assistance, and answered questions to build rapport.
- Provided administrative support to my squadron.
- Handled sensitive information with discretion.
- Collaborated with team members on special projects, resulting in successful completion within tight deadlines.
- Increased team productivity through effective collaboration on complex repair projects.
- Improved overall aircraft performance with meticulous adherence to maintenance schedules.
Education
No Degree - Biology
Bakersfield College
Bakersfield, CA12.2024
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Telephone Etiquette
Timeline
Home Health Aide
Christian Uribe
03.2014 - 05.2024
Barista Trainer
Starbucks
03.2014 - 12.2016
Aviation Technician
US Navy
03.2010 - 03.2014
No Degree - Biology
Bakersfield College