Antoinette Johnson
Corona,CA
Summary
Dynamic and dedicated professional with a proven track record at Costco, excelling in customer service and cash handling. Known for reliability and leadership, I foster positive relationships and enhance team efficiency. My strong multitasking abilities and empathetic approach ensure exceptional service and a welcoming environment for all customers.
Overview
14
14
years of professional experience
Work History
Noon Duty Supervisor
Corona Norco School District
08.2016 - 08.2018
- Participated in professional development opportunities to stay current on best practices for student supervision within an educational setting.
- Collaborated closely with teachers to identify students who required additional support or intervention during free time on campus.
- Provided emergency response when needed, following established protocols to ensure student safety at all times.
- Established strong relationships with students, parents, and staff by maintaining open lines of communication regarding noon duty responsibilities.
- Supported the implementation of school policies by addressing disciplinary issues promptly and fairly during supervised periods.
- Utilized effective behavior management techniques to maintain a respectful atmosphere conducive to learning even outside of traditional classroom settings.
- Enhanced student safety by effectively monitoring and supervising recess and lunch periods.
- Promoted inclusivity among students by encouraging positive interactions and fostering a welcoming environment during lunchtime activities.
- Ensured cleanliness of cafeteria and eating areas while maintaining compliance with health and safety regulations.
- Served as a positive role model for students by demonstrating professionalism, respect, and a commitment to their well-being in all interactions.
Cashier Clerk /Membership Customer Service Representative
Costco
09.2004 - 06.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
High School Diploma -
Kennedy
La Palma, CA06-2003
Skills
- Patience and empathy
- Reliability and punctuality
- Leadership qualities
- Motivational skills
Timeline
Noon Duty Supervisor
Corona Norco School District
08.2016 - 08.2018
Cashier Clerk /Membership Customer Service Representative
Costco
09.2004 - 06.2006
High School Diploma -
Kennedy
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