Antoinette Jones
North Baldwin,NY
Summary
To obtain a position as an Assistant Director utilizing my experience and educational background, assessing individual’s needs, progress, as well building a plan to support and reinforce desirable behaviors. While building a team that surpasses the demands and values the organization withholds.
Overview
13
13
years of professional experience
Work History
Behavior Intervention Specialist
Life's WORC
02.2023 - Current
- Developed intervention plans based on established guidelines and individual needs.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Maintained records of ongoing assessments and documentation of updates.
- Assess the people we support using effective testing instruments and tools.
- Provided emotional support to the people we support and families.
- Implemented behavior modification techniques to improve people supported social and day program performance.
- Human Rights Committee preparation.
Group Teacher
Committee for Early Childhood Development Head Start
01.2018 - 10.2021
- Ensure that all classroom activities are developmentally appropriate and carried out on a daily basis
- Provide a setting that meets the individual needs of children, assess each child's developmental needs
- Write individual lesson plans once a month for growth and stimulation
- Design lesson plans based on children’s goals listed on their IEPs
- Assist team members and volunteers in maintaining an orderly, safe and attractive classroom
- Complete and submit all required paperwork and documentation as scheduled
- Conduct Parent/Teacher Conferences and Home Visits
- Delegate and assign tasks as described in the job descriptions and program policies
- Encourage parents to be active participants in their child's education.
Lead Afternoon Teacher
New York Tibetan Service Center
04.2017 - 11.2017
- Provide general supervision of students during the after-school program during snack time, homework, recreation, and transitions while keeping the classroom neat and in order
- Lead organized activities for children to develop and strengthen their academic, physical, and social skills
- Planned and facilitated creative, hands-on activities
- Worked with other Counselors keeping a positive and uplifting environment
- Interacted professionally and appropriately with parents, peers and other staff members
- Responsible for ensuring an enriching, caring and safe environment for the children and parents.
Lead Retail Consultant
Sprint
07.2013 - 03.2016
- Created the ideal customer experience with each customer interaction depending on their needs
- Produced sufficient sales to meet and exceed company and location production standards
- Provided a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Sprint's devices, accessories and service plans, and personalizing the customer’s experience
- Made certain accurate customer account set-up so they are ready to use when leaving the store
- Identified the right solutions to customer billing, technical and or account issues.
Customer Service Agent
Best Buy
10.2010 - 07.2013
- Engaged customers using Best Buy Selling Skills while providing fast and friendly processing of all transaction types
- Provided friendly, fast, and accurate processing for all customer transactions at the front lanes and customer service while providing velocity solutions to customers
- Developed strong relationships with customers by becoming a trusted advisor and partner in assisting them in making technology more functional in their lives
- Helped answer and resolve customer issues.
Education
Master’s Degree - Early Childhood Education
Queens College
12.2020
Bachelor’s Degree - Psychology
Queens College
12.2018
Associates Degree - Education
Queensborough Community College
05.2016
Skills
- Microsoft Word
- Excel
- PowerPoint
- Energetic
- Determined
- Team player
- Problem Solver
- Quick learner with aptitude to work with least or no supervision
References
References available upon request
Timeline
Behavior Intervention Specialist
Life's WORC
02.2023 - Current
Group Teacher
Committee for Early Childhood Development Head Start
01.2018 - 10.2021
Lead Afternoon Teacher
New York Tibetan Service Center
04.2017 - 11.2017
Lead Retail Consultant
Sprint
07.2013 - 03.2016
Customer Service Agent
Best Buy
10.2010 - 07.2013
Master’s Degree - Early Childhood Education
Queens College
Bachelor’s Degree - Psychology
Queens College
Associates Degree - Education
Queensborough Community College
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