Antoinette Lake-Strong
Rosedale,NY
Summary
As a Newborn Care Specialist with a self-employed background, I excel in infant nutrition and effective communication, significantly enhancing family satisfaction and infant care standards. My collaboration with pediatricians and expertise in premature infant care have led to notable health monitoring successes. Skilled in both hard and soft skills, I bring a comprehensive approach to newborn care, including securing funding for health education.
Overview
15
15
years of professional experience
Work History
Newborn Care Specialist
Self Employed
11.2019 - Current
- Improved communication with parents through regular updates on infants'' progress, challenges, and accomplishments.
- Collaborated with pediatricians in monitoring newborns'' health, promptly identifying any signs of distress or illness requiring professional attention.
- Identified and applied for grants and acquired alternate funding as needed to support health education programs.
- Enhanced family satisfaction by providing timely and accurate reports on infant growth and development, including milestones achievement and potential areas of concern.
Lead Quality Assurance Analyst and Trainer
Conduent Global
10.2009 - 11.2019
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Reported progress, test metrics and results to project stakeholders.
- Kept scripts and test cases updated with current requirements.
- Championed quality assurance initiatives within the organization by promoting a culture of continuous improvement and striving for excellence in all aspects of product development.
- Conducted training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
- Trained new hires on products and services offered by client
Education
Associate Degree - Health Sciences
Queensborough Community College
Oakland Gardens, NYGED -
University Of The State Of Ny In Education Dept
New York, NY08.2022
Skills
- Infant nutrition
- Premature infant care
- Umbilical cord care
- Swaddling techniques
- Sleep training
- Infant massage techniques
- Breastfeeding guidance
- Nursery organization
- Twins and multiples experience
Additional Information
I recently migrated to America and looking to get myself back in the secular job market and develop competent skills and experience that will allow me to thrive once I’ve obtained my degree at Queensborough community college
Timeline
Newborn Care Specialist
Self Employed
11.2019 - Current
Lead Quality Assurance Analyst and Trainer
Conduent Global
10.2009 - 11.2019
Associate Degree - Health Sciences
Queensborough Community College
GED -
University Of The State Of Ny In Education Dept