ANTOINETTE LOPEZ

- Spearheaded the AR Team in ensuring accurate distribution of invoices and timely collection of payment

- Developed and implemented process improvements for a more efficient account reconciliation procedures.

- Managed customer relationships, escalation contact on disputes to maintain a positive cash flow and enhance customer satisfaction.

- Analyzing of aging reports, identify key trends to reduce overdues, and improve collection strategies

- Closely worked with cross-functional teams to ensure accurate billing and invoicing

- Collaborated with Team on the clean up on the aging credits and unapplied by doing analysis and research on certain accounts

- Served as a level one approval of credits and the approver for contract termination

- Managed the XBS West Inbox that focused on customer and location creations, researching credit holds from the supply and service dept, customer inquiries and disputes, among others.

- Closely worked with the AR Team on a weekly basis to ensure the AR goals were met

- Ensured timely payment from customers through effective communication and proactive follow ups

- Assisted in posting of customer payments by recording check and ACH payments

- Reported AR progress with Senior Management

- Conducted thorough credit reviews to minimize potential risks while maximizing company revenues

- Collaborated with sales to align strategies that improve client retention and payment practices

- Performed as an Administrative Assistant to the CFO and supported executive staff through scheduling meetings, coordinating travel arrangements, and preparation of critical reports.

- Also served as part of the Accounting team specifically assisting on AP functions

- Coordinated closely with the Sister Core Companies on invoicing and payments

- Managed the daily office operations, ensuring efficient workflow and communication