Antoinette Marinello

● Coordinated and managed patient scheduling and calendars for all dentists and hygienists within the office to ensure seamless daily operations.

● Maintained accurate and organized office records ensuring patient compliance and streamlined office efficiency.

● Managed confirmations for all appointments, events, and projects within the dental group and partnered insurance companies.

● Led office outreach and inquiries through various communication channels and reporting platforms.
● Supported overall practice operations by balancing administrative responsibilities and ensuring optimal

client care.

● Supervised daily bakery operations including production goals, staffing, and customer service inquiries.
● Trained and led a team of 7 bakers and customer-facing staff, enhancing productivity and morale throughout the staff.

● Controlled inventory performed stock audits and supply orders to minimize waste and maximize cost efficiency within a $10,000 monthly target.
● Ensured all bakery products met company quality and presentation standards.
● Provided an exceptional customer service experience, resolving all inquires and requests.

● Organization of participation in local community events and engagement.

● Managed all vendor shows, catering events and inquiries for 40+ events annually.

● Managed event specifics including setup, guest flow, and food & beverage service, and décor to meet client specifications.

● Delivered professional, friendly, and attentive service to guests, ensuring a positive and seamless event experience.
● Partnered with event planners and venue staff to align on event timelines, deliverables, and client needs.

● Supported post-event cleanup, teardown, and materials management to ensure venues were restored efficiently.

● Thrived in high-volume environments requiring adaptability, multitasking, and clear communication under tight deadlines.

● Maintained organization and response of voicemail backlogs, facilitating efficient communication resolution.

● Served as a key liaison between logistical coordinators across 17 regions.

● Updated CRM system with Daily Installation Reports (DIRs) for project tracking and reporting.

● Processed 25-30 invoices in CRM software daily, demonstrating accuracy in financial documentation.

● Coordinated planning and execution for weddings and private events up to 300 guests, ensuring a white glove guest experience.
● Collaborated cross-functionally with event coordinators, vendors, and catering teams to meet client specifications and maintain consistent event quality.

● Managed setup and breakdown of tables, bars, décor, and AV equipment while adhering to strict
event timelines and brand standards.
● Supported client communications and day-of event logistics, proactively addressing last-minute changes or challenges to ensure smooth operations.
● Maintained meticulous attention to detail and organization throughout fast-paced, high-pressure events, upholding exceptional service and presentation standards.